GR
George Roth
Oct 27, 2026
Extremely Disappointing Experience – Poor Quality Control and Repeated Mistakes
I ordered cabinets for a bathroom remodel in June, and they finally arrived in August. Unfortunately, what should have been a straightforward purchase has turned into months of frustration.
Two of the cabinets arrived incorrectly manufactured, with the door hinges on the wrong side. Another cabinet had doors that differed in length by a full inch. In addition, several areas of the cabinet finishes had noticeable defects. These are not minor imperfections, but obvious quality-control issues that should have been caught before the cabinets were shipped.
The company reordered the incorrect cabinets, but unbelievably, the replacements arrived with the same problems.
It is now late October, more than four months after I originally placed my order, and I am still waiting for the correct cabinets. My bathroom remodel has been unnecessarily delayed, with no clear end in sight.
I have attached photographs documenting these problems so potential customers can see the quality issues for themselves.
For the price and time involved in ordering new cabinetry, I expected much better workmanship, attention to detail, and customer service. Mistakes can happen, but repeating the same mistakes after being given an opportunity to correct them is simply unacceptable.
Based on my experience, I would strongly caution anyone considering ordering cabinets from this company.