Apollo Plumbing, Heating & Air Conditioning - OR

Reviews

• LF

  Lisa Faris

  1 day ago
  5.0
  Juan and Aldo were absolutely amazing. They worked so hard and we a delight to work with. They were very professional and friendly. They took great care as they worked inside and outside of our house. I will be recommending Apollo to everyone. I just hope others get lucky and have these 2 guys do their home.
• SF

  Scott Fisher

  4 days ago
  5.0
  We have a leak in our main waterline and called Apollo due to their great reputation. Felix is amazing. He was able to come out quickly and did an evaluation of our issue. He was able to provide estimates, and answered our questions we had. He is very professional, honest, patient, thorough, and went over the various solutions and options with us. We were able to schedule the work to begin with Apollo in a timely manner. Felix and Apollo have been great throughout this process and we are excited to get the work done this week and fix our leak.
• BK

  Ben Karlin

  Aug 10, 2026
  5.0
  TL;DR - All I can say is, wow! In the most positive light possible. It all started when I went to replace my toilet, myself. I did it successfully until I realized I left the rag that was blocking the sewer gases in the pipe. So I took the toilet off and found no rag. (I had done some test flushes and things were working fine. But that was enough to push the rag down the pipe too far for my shop vac to retrieve.) So to be safe, I called Apollo and Daniel came out, scoped the line and didn't find any rag, which meant that the flushing had caused the rag to move all the way through the line to the city line. No issue. But what he did find was a "belly" in the line going to the city - a droop in the line causing standing water. Daniel recommended getting an estimate for regrading the line. So Kevin and Brian came out later in the week. They were extremely thorough and thoughtful and considerate of all my questions (some from my naivety, and some just plain curiosity). I like doing things myself if I can, but I know my limits know when I'd rather have the pros do the work. That was last Monday (8/3/2026) for Daniel. Last Friday (8/7/2026) for Kevin and Brian). Today 8/10 I had scheduled a water heater flush. Rob showed up and was very considerate of my juggling WFH duties with grandparents picking up my kids and a water bureau tech all showing up at the same time. Rob is extremely cordial and very thorough in his explanation of work. He didn't JUST flush the water heater. He tested my water. He tested water pressure in the whole house. He tested the functionality of the toilets (including the one that I just replaced). He found ghost filling in 2 of my toilets. Never knew that was what it was called, but now I can put a name to the sound! He even showed me where my water main shutoff valve to the whole house was - because after living here for 14 years, I still didn't actually know! Rob gave me 6 different levels of service quotes from "whole house package" (that i didn't even think about asking for), down to just "here's what you called us out for". There was no pressure to force me to sign anything I didn't want to have done. And even though Rob's specialty is plumbing, I asked him a question about my AC and instead of brushing it off, he said "let me call the office and see if we can get someone out here". He called and now I have a tech coming out later today (8/10/2026) to do maintenance on my AC and to talk about options for what may be causing low air flow to the furthest point from the furnace. All tolled, Daniel, Kevin, Brian and Rob have been outstanding to work with. Could not be happier with the level of service from these guys and Apollo as a whole. Oh, and I can't forget about the customer service agent I originally talked to while driving (hands free of course!) Sadly, I've forgotten his name, but he was a pleasure to talk to and asked all the questions to make sure I was happy with what I had called in about and subsequently scheduled. One note - when Daniel first visited to scope the toilet drain, after he completed his work, he walked me through the levels of service he could provide. He talked about the Cosmic Care Club - since this was the first time I called Apollo. A $299/year value that knocked the price of his job down quite substantially. Because the water heater flush that Rob just did was a $299 job that being a Cosmic Care Club member, knocked my price down to $99. And considering the amount of work I have to decide on coming up, being a member of the Cosmic Care Club is significantly reducing the total cost of my pending projects.
• WW

  Whitney

  Aug 6, 2026
  5.0
  Exceptional experience! Our tech, Mo, was friendly, professional, knowledgeable, and performed quality work. We really appreciated that he took the time to educate us on our AC unit and optimal settings to keep it running smoothly. He proposed practical solutions to fix our broken unit while helping us understand what costs might look like when our ancient AC unit eventually needs replaced. Easy to schedule, with next-day appointments, and experience with condo high-rise AC units. Highly recommend Mo and Apollo!
• NT

  nora top

  Aug 3, 2026
  5.0
  Isaiah was my Journeyman Plumber. I was very satisfied with his thoroughness and knowledge. If he didn’t know an answer to a question, he made sure to find out. I would highly recommend Isaiah to anyone who is scheduling an appointment with Apollo. Just a heads up the price of Apollo services are usually on the higher end for plumbing, however you don’t have to worry about crude work so it evens itself out. The peace of mind is important to me.

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