Pacific Plumbing and Rooter

Reviews

• PW

  Phil Warner

  2 days ago
  5.0
  This is our second time working with this company. Our first was a big job related to our sewer that took an entire crew. We should have reviewed them then because they did a great job. This time was a much smaller, different issue that required just Santiago. What a great experience - again! Santiago was quick, kind and informative. We recommend this company and will continue to call them for our plumbing needs. There's a reason they have such great reviews; good employees and good work. Thanks Santiago!
• DZ

  Dorothy Zemach

  6 days ago
  5.0
  We had Pacific Plumbing & Rooter do an estimate for a hot water heater replacement in 2025. Then hesitated and hesitated, and contacted them again in 2026. They still had our records and were able to update the price without sending someone out again (and the modest increase was lower than we'd been expecting). They came out, removed a very old (and corroded and leaking) hot water heater with no issues, and replaced it with a new unit, at a lower price than other bids we received. Workers were friendly, competent, and efficient. After the install, we had a small blockage in the kitchen faucet due to sediment that had been dislodged (which is not the fault of the install). They sent someone out who quickly and cheerfully found the problem, fixed it for free (though I offered to pay), and then explained how we could easily fix it ourselves should it happen again, which it well could, given the age and condition of our pipes. I would not hesitate to use this company again.
• JJ

  joe johnson

  May 12, 2026
  5.0
  The crew showed up and replaced my broken water heater, Install looks fantastic and we have piping hot water. Definitely would give these guys six stars if that was a possibility.
• TS

  Terry Sanders

  May 8, 2026
  5.0
  The technician was quick and professional. He didn't waste time or work slow. He explained everything thoroughly, and gave options for future repairs that might become an issue later. I am very happy with the service overall.
• LR

  L “Fave Sis” R

  May 6, 2026
  5.0
  Santiago was great. Professional, efficient and pleasant. Got the job done with his helper Will. They communicated very well. Worked as a team fluently. Very impressed will be bringing him back again for a separate project. Highly recommend him and this Company.