Baxter Plumbing & Rooter Inc

Reviews

• JM

  John McCallum-Bonney

  Jun 29, 2026
  1.0
  Called them to my business today to help me fix a running toilet. Showed the guy exactly what was wrong and he told me that he didn't have the part and couldn't fix it. He said he would check to see how much the part cost and let me know what they COULD do. Returns with the outrageous $600 price tag on a part that I could get for $30. So I told him thank you, but no thank you. Proceeds to charge me $206 for "Diagnosis". I told him exactly what was wrong he didn't have to diagnose anything and didn't do anything at all except look on his phone for a part to see if they could even help me in the future. I am absolutely appalled, I feel like I was robbed. Even for a hourly rate that's insanely high. But for doing nothing at all is even more ludicrous. I paid him begrudgingly... but I will NEVER use them again and make sure no one I know does either. Literal highway robbery!!!
• VR

  Vickie Ryan

  Mar 12, 2026
  5.0
  On the same day, Paul came and did a repair in the bathroom and Scottie did a drain cleaning. Both techs were friendly, explained the options, and in Scottie's case, hung in there on a not so easy job. I appreciated their professionalism and would gladly use Baxter Plumbing in the future.
• MH

  Michael Handy

  Mar 10, 2026
  5.0
  Installed a new faucet for us and gladly checked out our fridge water valve per request. Baxter got us taken care of quickly and charged a very fair price. Thanks guys!
• BH

  Bruce Hamilton

  Mar 30, 2023
  5.0
  Absolutely the best! Very respectful and professional. The plumber was on a different level than most . He was extremely knowledgeable and I learned more in 20 minutes about my plumbing than I did 20 plus years as the homeowner. I will definitely use Baxter plumbing again.