I reached out to Extreme Roofing Solutions for a roof quote and initially things seemed fine, but as I reviewed the details more closely, I ran into multiple concerns.
I was told in conversation (text) that decking would be included, but the written quote only said “check decking,” which leaves the cost open-ended. When I asked for clarification and to have it clearly defined in writing (which is just basic due diligence), the company declined to move forward with the job.
I also asked for standard details to be included in the contract, like clear pricing for potential fascia repairs and proper documentation of the Class 4 shingles for insurance purposes. These are normal requests when signing a contract of this size.
Additionally, communication became unprofessional at times, including receiving messages in all caps. There was also a comment about confirming the name on the contract so a lien could be placed on the house if payment wasn’t made, despite there being no indication that payment would be an issue. That didn’t sit right with me.
In the end, I’m glad I asked questions before signing anything. My advice to others would be to carefully review the contract, make sure everything is clearly defined in writing, and don’t hesitate to ask questions before committing.
I can’t speak to their workmanship, but based on my experience with the quoting and communication process, I don’t recommend.