AllTech Plumbing, Heat, and Air - OKC

Reviews

• SB

  Sarah Bouziden

  Aug 27, 2026
  5.0
  I was so impressed with the customer service and the job that was done! Our technician Rigby was very kind, explained everything very thoroughly and clearly, and was very efficient and thorough in checking everything with our system to diagnose the problem and make sure it was all running properly after. He even provided us with pictures of the issues he found. Communication from the company was great. They sent lots of updates and confirmation texts/emails and the people I talked to on the phone were very nice and professional. We will absolutely continue to use this company in the future.
• BB

  Britney Bourn

  Aug 21, 2026
  5.0
  I had a pretty big leak under my house and the first company that came out refused to even go in the crawlspace. Tony came out initially and helped ease the stress of the situation. He help coordinate with another company to remove the standing water quickly and get me back on the schedule asap to get my leak fixed. Charlie came and finished up the job. The best plumbing company I’ve worked with!! Thank you so much Tony for your hard work and going above and beyond!!!!
• CL

  Cecilia Lozano

  Aug 19, 2026
  5.0
  Chandler is a truly skilled plumber who is friendly and knowledgeable. He is intuitive about his clients’ needs and results oriented. His ability to immediately determine the cause of the problem rivals only his attention to detail and his skill in repairing the issues at hand. I am happy to have had Chandler respond to today’s service call. I am pleased and satisfied with his work. He goes above and beyond to make sure the job is completed to my satisfaction. He is super respectful, friendly and an all-around nice guy. Thanks, Chandler.
• LS

  Lee Sargent

  Aug 14, 2026
  1.0
  I had a leaky faucet that I was wary of taken care of on my own, so I went to my home warranty. As it turns out the issue was hard water calcium buildup on the cartridge, and as frustrating as it was, is not covered under the home warranty. However, the cost Alltech quoted was $470 - $150 for service, and the rest would be for the part. This is a part that I found, OEM, on Amazon for $28.21. Why is there a $290 upcharge on an OEM part?! I get the service charge, but when I asked the technician about the upcharge on the part he just said that’s what they charge because it’s a part that’s hard to find. I found and ordered it the day of service, received it the next day, and the leak is fixed by my own hand two days after.
• AL

  Allison LaForte

  Aug 5, 2026
  2.0
  I originally hired this company for a toilet backup & bubbling in my plumbing lines. They found a broken sewer pipe & told me repairing it would resolve the issue. I also hired them to complete a whole-house repipe. After everything was finished, my toilet still bubbles. Communication was poor throughout the project. I wasn't told when work would begin until I reached out the Sunday before. On another day, I was told the crew would arrive between 7:30 - 8:00 a.m., but they didn't show up until 11:30 after I texted to ask where they were. No one informed me of the delay. Before work started, I was only told to empty the lower cabinets. No one mentioned the upper cabinets or countertops, leaving everything covered in drywall dust. My lower cabinets were also left badly damaged after they were cut open. The workmanship raised several concerns. A 2x4 support was removed instead of drilled through, & although I was told a metal support would be installed, it never was. They also routed new water lines through my kitchen cabinets instead of the wall framing, eliminating plans I had for a pull-out trash drawer without ever discussing it with me. The estimate was misleading. I confirmed with the sales rep that replacing the lines to the street were included in my estimate. Once work started, I was told it would cost much more because the lines run under of the driveway & garage. When I asked what the savings would be if that was removed, I was then told replacing the line to the street had never been included. The project also created new problems. A large sections of my exterior walls now have little or no insulation, but no one mentioned this before closing the walls. I only discovered it because I had to assist the city inspector after my phone #—not the company's—was given as the inspection contact. There were two plumbing leaks immediately after the repipe. The first was repaired that evening after I found it. The second was discovered by the crew the next morning, but they never told me. I later found a soaked carpet & was told they thought they told me about it. The vanity, carpet, & padding had to be removed, & while a restoration company dried everything, I still haven't received a resolution from AllTech. I was later told the damaged vanity was considered pre-existing & would not be replaced. Other issues included a worker putting a foot through my ceiling, crumbling mortar around the backyard faucet, & repeated failures to return promised phone calls. Overall, my experience was marked by poor communication, misleading information, property damage, avoidable mistakes, & a lack of accountability. I understand that construction projects can have unexpected issues, but I expected better communication, workmanship, & follow-through than what I received.