This profile is uncertified and using publicly sourced data
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Business Details
About
PlumberAir Conditioning ContractorBoiler SupplierDrainage ServiceHeating ContractorHVAC Contractor
Tom Schaefer Plumbing, Heating & Cooling is a 4th-generation, family-owned company proudly serving our community with trusted plumbing, heating, and cooling services. With decades of experience behind us, we’re known for honest recommendations, reliable workmanship, and putting our customers first. From routine maintenance and system upgrades to unexpected repairs, our team is here to keep your home comfortable and running smoothly. We also offer 24/7 emergency service, so you can count on us whenever you need help most.
Location
Tom Schaefer Plumbing, Heating & Cooling
4350 Glenbrook Rd, Willoughby, OH
44094, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.