Euclid Glass

Reviews

• TJ

  Theresa Jejcic

  Aug 7, 2026
  1.0
  Left 2 messages within 2 weeks never even got a returned call.
• PM

  Philip Martin

  Jul 9, 2025
  1.0
  Very disappointed with the customer service. From the beginning we informed them of our timeline, delays caused by supply chain and other factors are totally reasonable and understandable, but delays based on the company not doing their job is not. The initial delay was caused by a tech coming out and saying he could not get into the unit, because the keys didn’t work, we confirmed with our front desk, that this was not true (he used the same keys to get in several days later). Then we placed a deposit and were told the windows were ordered, 10 days later we received a call saying the measurements were “lost” and they needed to go back in. This was disappointing because we were told the windows had already been ordered and our money was down. When I spoke with the owner he simply tried to make justifications and said “listen mistakes happen.” This is not unreasonable and mistakes do happen, but when I said it would have been nice to at least have an apology and acknowledgement of the error, he said he was apologizing. However he never acknowledged any fault nor said he was sorry instead he threatened to just cancel the order if I wanted. Overall, this interaction could have been very different if we just got a real apology upfront and acknowledgment of what happened. Not a way to run a company. Very disappointed with this and would not recommend. Owners in Stonebridge Condos do not use, I will be telling my neighbors.
• SG

  Sandy G

  Apr 7, 2025
  5.0
  Saturday late afternoon emergency commercial door repair: I had a call from a commercial tenant late on Saturday afternoon letting me know they could not shut/lock the door to the front of their unit. I called 12 different door companies and they either did not answer, did not repair commercial man doors, or were only open Monday thru Friday (regular business hours). Then I found Euclid Glass! What a lifesaver! A real person answered the phone! The repair person, Tom, called back within 5 minutes and was out at the property within a half hour! I deal with a lot of contractors as a landlord, and I have to say Tom was a pleasure to deal with. He figured out the problem quickly and made the necessary adjustments to get the door operating. Both the tenant and I were impressed with his work. Thank you Tom!
• BF

  Bill Frank

  Feb 5, 2020
  5.0
  We called on Euclid Glass to repair some damaged glass and we were very impressed on how quickly and professionally the work was done , every one was so friendly and helpful ! Would use them again for sure !

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