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Shay's Carpet

4.5
(35 reviews)

Business Details

(419) 531-7900
https://www.shayscarpet.com/

About

Flooring StoreCarpet StoreCarpet InstallerFlooring ContractorWoodworking Supply Store
For over 30 years Shay's Carpet has provided carpet, hardwood, waterproof, and most other flooring for customers all across Toledo Ohio, and other parts of Northwest Ohio and Southern Michigan. Our family-owned business is focused on quality work and making your home a beautiful place to live. We're old school in that our main goal is not just to sell you a product, you're not a number to us, but a valued customer. Come visit our showroom and allow us to help you create the home that you've always been dreaming of.

Location

Shay's Carpet
1122 North Holland Sylvania Road, Toledo, OH
43615, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
Sunday12:00 AM - 4:00 PM

Reviews

4.5
35 reviews
5 stars
31
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • LS
    Lynn Stout
    Jun 2, 2026
    5.0
    From help choosing the right carpet to the installation the whole experience working with Shay’s has been fantastic. The installation was done to high standards. I’d recommend Shay’s
  • AP
    Ayreanna Pawlicki
    Feb 26, 2026
    5.0
    My husband & I needed new carpet for our sons nursery & weren’t sure who to go with. We live near Shay’s & we thought why not get an estimate! Joe came to our home & measured the room, gave us an estimate & even offered to show us samples of carpet that he had left over from other jobs. We were not picky with the carpet, we just wanted something nice. We put our deposit down that day & less than a week later we had the carpet installed! It only took the guys an hour & it looks so nice, we are very thrilled with how it looks & will keep Shay’s in mind for further projects on our home!
  • DK
    David Kujawa
    Sep 9, 2023
    5.0
    We had an outstanding experience with Shay's from the in-store assistance with carpet recommendations and choices, to Joe coming to the house for measurements, and finishing with the installation. Their prices are very competitive and their customer service is excellent. We look forward to working with them again in the future.
  • SH
    sandra hensley
    Apr 24, 2022
    1.0
    Delays and overcharged . would not provide a written estimate showing why the overcharge occured. Does not stand by the work performed and had to have another contractor fix Shays mistakes. Talks so fast then changes his story. work less than par. Because I had a small job, it wasnt taken seriously.
  • BW
    Bill Whearty
    Jan 7, 2021
    1.0
    Every time I hear Joe's voice on the radio it makes me angry! It is just a reminder of how unethical and untrustworthy this man is. I paid a lot of money for a sub-par job and Joe was unwilling to stand behind his work. My floors have never been right and to this day, when I walk over certain spots, it conjures up the same anger as his voice on the radio does! You might get lucky and have a good experience with Shay's ... I mean, everyone gets lucky...but if you don't have a good experience, don't expect them to do anything to make it better. DO NOT DO BUSINESS WITH THIS "COMPANY"!!! I have given them plenty of opportunity to make this right. The owner, Joe, continues to change his story and back out of promises. They will take your money up front but refuse to stand behind their work. I had several concerns immediately after my floor was installed. I was reassured that they would stand behind their product and workmanship if any issues were to arise. Sure enough my early concerns became a reality. I have contacted them by phone and email several times and have not had a response. Was told on the phone they would call me back but haven't yet. They worked really hard to get my money but aren't willing to even talk to me about my concerns now. Their slogan is "We don't want all the business...just your business." Well they should change it to "We don't want to screw everyone...just you!" Very disappointed by a company I initially trusted and spoke highly about!!

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