Norwalk Heating was started in 1955 as Elenbaas Comfort Heating Co. In July 1989 the business was incorporated into Norwalk Heating Co. Inc., doing business as Thompson Comfort Heating. On January 1, 1990, the business moved to its new and current location on Akron Road. Norwalk Heating now has another division known as Huron Heating & Air Conditioning located on Knight Road in Huron.
Norwalk Heating specializes in the sale, installation, and service of Lennox equipment and has been a quality Lennox dealer for almost 70 years. The business has been recognized by Lennox International for exceptional customer approval, with a 95% or above approval rating gathered from Lennox customer report cards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.