Thermo King Midwest

Reviews

• HG

  Harry Gill

  May 5, 2026
  1.0
  Went in here and asked them to change a battery. They charged $710.21 IT TAKES 15-30 MINUTES TO CHARGE A BATTERY. HOW ARE YOU TELLING ME YOU CHARGED ME 500+ USD FOR LABOUR TO CHANGE A BATTERY. When asked about the charges the CSR rep Melissa Keirns said "The BILL is what it is" I will never go to this dealer again and will be complaining to head office IT TAKES 30 MINUTES TO CHANGE A BATTERY. HOW ARE YOU TAKING ADVANTAGE OF PEOPLE LIKE THIS? FOR ANYONE READING THIS DO NOT GO TO THIS DEALER ITS HIGHWAY ROBBERY. THEY SHOULD NOT BE IN BUSINESS.
• BC

  Brian Carpenter

  Apr 21, 2026
  5.0
  I Went to shop with major coolant leak on apu. They quickly identified the problem and fixed it and expedient and efficient manner so I could be on my way.
• MG

  Max G

  Feb 20, 2026
  5.0
  I will skip the broke down story but i can tell THEY ARE SUPER NICE PEOPLE. My trailer thermoking cooling cycle down, many error codes shop up on screen. I was knowing it is big issue need help and i got terrible time with fully frozen loaded truck. Then i was in cleveland area. I google this store and i called them.First i talk with Hanry he was super nice and he told me they will help me. I ask i will be late because time was 4.45pm they were closing 5.00 pm until monday. But he said AFTER HOURS eighter on FRIDAY. They changed a nightmare to calm day. When i arrived the shop they took me in after filling up to form it was fastest service i got ever in thermoking services less then 5 minutes. (I am 10 years refer driver) The tecnicians are good. Desk service great also the price really affordable. Building clean and nice. Parking lot designed for hooked trailer all size with truck. They have diciplined and serious work here doing job really honest. Finally i can tell a real American Repair Shop working with real american soul. Strongly reccomended feel safe and free stopping here. Thanks all staff help to me.
• AF

  AT48 Freight

  Dec 16, 2025
  1.0
  3,4 mechanics do nothing waiting for closing 5pm . Just bank heater service .Little things. Very lazy people.Saw reviews headquarters Thermo King ?
• DB

  Darryl Best

  Mar 27, 2025
  1.0
  The tech was rude ,and would not comunicate to me what was wrong with tripac. After paying the bill i had to find another employee to open the door. The servic was sub par . Date of srevice 3/27 25 time 9:30am -4:15am beware of the grumpy old guy with ear phones . Because i don't know his name. Copy of bill if you do't beleave .