MI
Martin Phillips III
6 days ago
Corey, great report on status, explained difference in durable filters and lubrication capable of longer run times to consider. I’m confident and happy with service provided.
We had a 22KW whole house generator installed recently, and the installation was great. However, the generator has yet to be started, much less tested. Our sales guy, Mike M. failed to evaluate our gas meter and during installation it was discovered to need to be upgraded. I had to call the gas company, complete an application which will now take two months or so for approval and action, before the gas can be hooked up to the generator. This type of oversight should not happen for a reputable company.
Kyle was knowledgeable, explained the problem in a way that was easy to understand and most importantly, fixed the issue quickly. He had the necessary parts with him in the truck.
EE
Edward Evans
Sep 30, 2026
Kyle was very communicative and customer service oriented throughout his annual routine visit. His demeanor and willingness to answer my questions was extremely impressive and professional. Great job by Kyle and Generator One!
JC
John Correll
Sep 30, 2026
Kyle did a great job servicing my generator. He changed out the sparkplugs, changed the oil, checked the battery and charger, added coolant, and did an overall inspection. I'm very happy with the job he did.