We’ve been doing business with Massillon, North Canton and Canton heating and cooling customers since 1985. Whether you need your annual tune-up, a service call or a new system, our team has you covered! Quality services all makes and models of all types of HVAC equipment including furnaces, air conditioners, heat pumps, boilers and ductless mini-splits. And because we’re a locally-owned family business, we consider our customers as our neighbors and friends. We want to build a long-term relationship with every customer we serve. That means we’ll treat you like we would want to be treated – with fairness, respect, and integrity.
Location
Certified by Quality Heating & Cooling • Jul 05, 2026
Certified by Quality Heating & Cooling • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.7
1,136 reviews
5 stars
961
4 stars
34
3 stars12
2 stars4
1 star
23
SD
Sandee Dougherty
3 days ago
1.0
I’m a member of the “comfort club” for $200 a year. I just purchased a new ac system in March and I can’t get an appointment to fix the new ac unit for 3 weeks. After talking to Lucy and AI assistant who can’t answer anything along with the real people. I’ve been on hold for 14 minutes!
JP
Jeannie Plottner
Jul 3, 2026
5.0
During some of the hottest weather we have seen all summer our air conditioner went out. After making numerous calls & being told unable to come out immediately we called Quality. They set us up that day. Our house was at 85 degrees by the time they got to us. We decided to get a whole new unit. They treated us great & we were thrilled with everything they did for us.
CY
Cheryl Yingling
May 29, 2026
5.0
A very prompt and responsive company. Their staff was very knowledgeable and responsive to questions. They kept me informed the day of the install of a new water.
Very polite technician on the first visit and the install team too. Everything was explained and they cleaned up afterwards.
ML
Matilda Langworthy
May 26, 2026
5.0
We had our scheduled maintenance work done by Jacob he was on time, polite and very informative, he explained what he did, what updating we needed, and what the costs would be. We have used Quality for for over 20 years now problems with repairs or upkeep. Thank you.
RF
Rodney Fox
May 3, 2026
5.0
Maintenance Service on furnace would recommend without hesitation, Service tech did excellent job.
Frequently Asked Questions About Quality Heating & Cooling
What types of HVAC services does Quality Heating & Cooling offer?
Quality Heating & Cooling provides services for all makes and models of furnaces, air conditioners, heat pumps, boilers, and ductless mini-splits including tune-ups, service calls, and new installations.
How long has Quality Heating & Cooling been serving the Massillon area?
They have been serving customers in Massillon, North Canton, and Canton since 1985, providing reliable heating and cooling services.
What are the business hours of Quality Heating & Cooling?
Quality Heating & Cooling is open 24 hours a day, seven days a week, providing round-the-clock service to customers.
What payment methods are accepted at Quality Heating & Cooling?
They accept American Express, Visa, MasterCard, Discover, cash, check, financing, and invoicing options.
Is Quality Heating & Cooling a locally owned business?
Yes, Quality Heating & Cooling is a locally owned family business committed to treating customers like neighbors and friends.
How can customers contact Quality Heating & Cooling for service?
Customers can reach them by phone at +1 330-574-7172 or email at service@qualityheatingandcooling.com.
Where is Quality Heating & Cooling located?
They are located at 1242 Lincoln Way E, Massillon, OH 44646, USA.
Are there any local dining options near Quality Heating & Cooling?
Yes, nearby dining options include Fazoli's, KFC, Donut Connection, and Papa John's Pizza, where customers can enjoy a meal before or after their service appointment.
What coffee or convenience stores are close to Quality Heating & Cooling?
Nine to Five Coffee Mart is a nearby coffee shop and convenience store, perfect for grabbing a quick beverage or snack.
Are there any pet services near Quality Heating & Cooling?
Yes, Pawsitively Pampered Pooch-Groomer's Page offers pet grooming and other pet services nearby.
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