American Air is locally owned and operated, with offices in Grove City and Hilliard, and we’ve been serving Central Ohio for over 31 years! American Air is proud to be one of the only companies in Central Ohio to be licensed, bonded, and insured in heating, cooling, electric, AND plumbing services. We’re proud to have an A+ rating with the Better Business Bureau, and we also won Angie’s List Superior Service Award for our excellent customer service. American Air offers Saturday appointments for your convenience, as well as 24-hour emergency service. We hire and educate only the best service technicians, installers, electricians, and plumbers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.