The Waterworks

Reviews

• AF

  Ash Fitz

  3 days ago
  5.0
  We had a fantastic experience with Waterworks. After dealing with another company that immediately jumped to worst-case scenarios and expensive recommendations, it was a breath of fresh air to work with a team that focused on solving the actual problem. Not only were they professional and responsive, but they completed the work faster and at a significantly lower cost than the previous company quoted. Most importantly, they got it right the first time. The issue that kept returning after only 30 days with the previous contractor has not come back once since Waterworks completed the job. Their customer service was outstanding throughout the entire process. They took the time to explain what was happening, didn't use scare tactics, and treated us with honesty and respect. It's rare to find companies that combine great service, quality workmanship, and fair pricing, but they absolutely delivered. Highly recommend Waterworks to anyone looking for knowledgeable professionals who stand behind their work.
• MS

  Mike S

  Jun 29, 2026
  5.0
  Great experience with Waterworks to tune up our AC this week. Tyler our technician showed up right on time, exactly when the company said he would - and he let us know he was on the way, which was very much appreciated. He was knowledgeable, personable, professional, and his communication skills are to be commended. Explained what he was working on every step of the way in a clear and easy way. The same goes for Garrett, the technician who showed up to work on the water heater. Overall, very pleased with the service and result. Prices are still a little high, but so far, worth it.
• RI

  Regard Impressions

  Jun 27, 2026
  3.0
  Very easy and fast to schedule, convenient you can schedule online. However $240 for 30 min of trying but not succeeding to clean some faucets isn’t worth it. The advice was vinegar soak…. That’s an awful lot of money for that advice.
• CM

  Christina Moore

  Jun 26, 2026
  5.0
  Omar came out to camera a drainage pipe for me. He was very nice and knowledgeable. He walked through everything he was doing, showed me the camera/ what he was seeing, and listened to my ideas about the busted pipe. We had good personal conversations and I hope to see him again soon. Omar was great!!
• ST

  Steve Ticknor

  Jun 16, 2026
  5.0
  I called Waterworks to diagnose a leaking bathroom sink. The tech, Brian, was great communicating his arrival time, prompt and polite, and quickly diagnosed an issue with the old shut-off valves and quoted the price for the repairs.  He was very professional, thorough, and was sure to show me the new working valves in action, ensuring the leak was fixed. The price was exactly as quoted, and the work was completed quickly and to my complete satisfaction.

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