Mazzella’s Cincinnati Service Center has served the Tri-State (Ohio, Kentucky, Indiana) since 1986. We provide rigging products, crane service, inspections, and training to keep local manufacturers, logistics hubs, and contractors compliant and productive. Our inventory includes wire rope, chain and synthetic slings, hoists, rigging hardware, and fall protection gear. We offer OSHA/ASME-compliant crane and rigging inspections, preventive maintenance, load testing, and 24/7 emergency repair. We also provide training in rigging, crane operation, and fall protection. With decades of local experience, our Cincinnati team is the Tri-State’s trusted resource for lifting solutions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.