RestoPros of East Cleveland

Reviews

• AS

  Al Shatkoff

  May 5, 2026
  5.0
  I am pleased to recommend RestoPros. We had a major water damage in our basement after a pipe burst last month. Jesse was at our house the SAME DAY we called, which was a huge relief during a stressful time. From start to finish, they were absolute professionals. They explained everything clearly, gave us a fair and transparent quote with no hidden fees, and got right to work drying out the space, removing damaged materials. The crew was respectful of our home, cleaned up after themselves every day, and kept us updated throughout the entire process. Jesse is a pro’s pro. What really stood out was how thorough and high-quality the final result was. Our basement looks better now than it did before the damage!
• AP

  Amanda Poyer-Patterson

  May 4, 2026
  5.0
  Jesse at RestoPros is always quick to connect with our clients in need of assistance. The professionalism and quick response time are unmatched. Customer for life!
• RB

  Ryan Bissett

  May 4, 2026
  5.0
  Jesse Shields at RestoPros made the entire process seamless and easy as possible for me when I didn’t know where to start. I will definitely be recommending Jesse and RestoPros to everybody I know! Thank you Jesse!!
• EY

  Ed Yanchar

  May 4, 2026
  5.0
  I had a sudden emergency and within minutes Jesse answered the call. Jesse and his team are true professionals and great to work with. Highly recommended!!!
• DA

  Denise A

  May 3, 2026
  5.0
  I cannot say enough, good things about my experience with RestoPros East Cleveland. I recently had to go through a sewage cleanup and full restoration and everyone involved made an extremely stressful situation so much easier to handle. In the beginning, I didn’t even know what I was dealing with. Jesse quickly determined the problem and made arrangements to start the remediation work. He has been very supportive and reassuring, taking the time to clearly explain every step of the process to me. He has also been incredibly helpful in guiding me through decisions, since I ultimately decided to refloor and repaint the entire house (which they will be doing). Having someone knowledgeable and patient has made a big difference. Dillon and Vinnie handled the sewage remediation (which was pretty gross) and removal of all of the flooring and trim in the house. They are extremely hardworking, thorough, and clearly committed to doing the job right. They paid attention to every detail and approached the work with a level of care that really stands out. They were also consistently thoughtful and mindful with how they handled my belongings, taking care with everything in my home and never treating anything as insignificant. That kind of diligence and consideration made a difficult situation feel much more manageable. On top of all of that, everyone has been genuinely friendly and a comfort to have around. I really enjoyed all of our conversations and getting to know them, which says a lot about the kind of people they are. Overall, I’m very grateful for everyone’s professionalism, dedication and kindness. I would absolutely recommend them to anyone dealing with this situation. I’m looking forward to the rebuild phase and will post again on that part.

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