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“THIS COMPANY SHALL CONTINUE FOREVER.”
–Roger McDaniel, CEO
Duncan Oil Company is a family owned and operated company providing quality petroleum products to customers for over 60 years. In that time Duncan has grown from a small company in Beavercreek, Ohio to a major fuel supplier with customers spanning across thirteen states.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.