HG Builders, Inc. is a family owned business. The company was named after Henry Gasbarre, who started his own business in 1958. Henry and his wife Yolanda came to America in 1948 from Italy, settled in Irondequoit where he started working as a mason contractor.
Today the company is run by his three sons, John, Rick, Art and his daughter Ann Marie. What’s unique about this family is the diversity of backgrounds and experience each partner contributes and how well they all work together.
Henry taught all his children the value of hard work and honesty. When you have to work for everything you have, you appreciate the people who gave you the work and who work along side you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.