Holbrook Heating & Air Conditioning, located in Watervliet and surrounding Albany, has been proudly local and family operated since 1983. With over 40 years of trusted experience, we deliver reliable AC, heating, and indoor air quality services for homes and businesses throughout Central and Upstate New York. Our team offers 24/7 emergency service, same-day scheduling, maintenance plans, and flexible financing, including 0% options. Known for our integrity and professionalism, we bring a personalized touch to every job and make sure our clients are never left without comfort when it matters most. Whether it's installation, repair, or maintenance, we go the extra mile to get the job done right. Call today to schedule service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.