Pace Window & Door Co

Reviews

• CP

  Carol Pierce

  6 days ago
  5.0
  We were very happy with the work Patrick and James did installing our new window. It was an extremely hot day and they stayed positive and friendly throughout. Cleaned up everything. Our new window looks amazing.
• AL

  Aaron Luckman

  6 days ago
  1.0
  My fiancee scheduled an appointment for a quote for 3 windows and 2 doors. Time spent was over an hour, which included picking out hardware such as handles, door styles, etc. Was told to expect a quote tomorrow. The next day my fiancée received a call saying that they'd have to do the meeting again, since they wouldn't give her the quote unless we were both present, since I was at work. She stated numerous times that she was paying for the project. It didn't matter to them, and refused to divulge the quote unless they had a 2nd meeting. I'm unsure why I needed to be present, we are both legal owners of the property. They said it was policy despite it being absent from their site, and wasn't expressed during the initial phone call or meeting. I don't understand the need to have the sales pitch expressed to me when it was my fiancee who was the descision maker of this project. A simple email or phone would've been sufficient if it was needed for me to sign off on the project. I'm unsure if they think a 2nd meeting would've yield better profit, or if they think a woman can't be expected to handle such financial/home decisions. It was very uncomfortable, and unwarranted. To hold a meeting, to take up so much time, promise a quote, knowing that the whole meeting was just lip service was very frustrating. In all of our years we've delt with businesses with home improvements, never has this been an issue for only one of us to be present. None of this was disclosed, and at no point during scheduling the meeting, and during the meeting itself, did they express the need for my presence. They didn't leave a business card, brochure or anything, knowing they never intended on doing business with her despite promising her a quote, and asking for her email address, knowing they wouldn't use it. I feel fairly certain that if I did the call and meeting, no one would've demanded repeating the sale pitch to my fiancee before giving me a quote.
• AB

  Alexander Baez

  Jun 25, 2026
  2.0
  Have worked with PACE for all my prior windows and was always happy. Prior installer were very good and polite. Most recent installer not so much. No issues with the windows so far
• BP

  Brian Pettitt

  Jun 23, 2026
  5.0
  Patrick and James great job from start to finish top notch install would highly recommend
• KC

  Ken C

  Jun 17, 2026
  5.0
  Patrick and James were friendly and did a great job installing our side entry door. The door looks great! Would highly recommend Pace.