Petcosky Companies

Reviews

• EN

  Edith Nogueira

  Jul 2, 2019
  1.0
  The AC was not working. They replaced the AC blower motor for $749.00. Two days later, the AC was not working, and we call them to check the blower motor, they just installed. They said, the compressor was damaged. They have our credit card on record, and they charged us $102.40 to check their own work, without our knowledge, and authorization. That is not a good business practice. Be careful, dont give your credit card number to them, they may bill you without your consent and knowledge.
• MG

  Mike Gruszka

  Feb 10, 2019
  5.0
  Every Petcosky tech is courteous and knowledgable, and they treat your home with respect.
• CN

  Cecelia N.

  Dec 17, 2017
  1.0
  DISHONEST: This company promised to install the highest energy efficient gas steam boiler---that would be eligible for the NYSEG rebate. During the installation, I was filling out the NYSEG rebate form which required the serial numbers on the boiler model. I called down to the workers to have them read me the numbers and they tried to convince me not to apply for the rebate. They said they would apply for it themselves for me. I was nearly finished filling out the form so I submitted it myself. That's when I learned that the boiler was NOT ELIGIBLE for the efficiency rebate. Petkosky had promised me it was eligible and I had emphasized how important that was to me. They knew all along that it wasn't up to the efficiency standard and defrauded me into believing it was. Their idea to fix it was to offer me the same rebate amount that NYSEG would have. How about offering 20% of my monthly gas expense for the rest of the boiler's life? Only deal with this company if you don't mind being lied to and ripped off.
• NJ

  Nat Jennings

  Mar 12, 2017
  2.0
  Bought a new Carrier furnace from these guys and the installation seemed to go smoothly. For the first 2 days everything looked good, then I came home from work to hear water running in the basement. Turned out the 1/4in line going to the new humidifier was improperly installed and came loose resulting in over 600gal of water flooding the basement. Initial response by Petcosky was great, but the adjusters and contractor they picked to respond soon added to my problem. Poor communication, little coordination, and the Christmas holidays were coming, Petcosky was quickly losing interest. It wasn't until I threaten to call a lawyer did I get a new adjuster who actually solved all the problems. I thought I would pay a little more and get better service and support, instead I got the impression these guys are much more interested in high value commercial contracts than the much smaller residential jobs. Look for a contractor who values their customers opinion if problems arise more than the money they can get out of them.