The Loretto Foundation is a nonprofit organization dedicated to ensuring quality and accessible long-term health care for our community in Central New York.
Donations to The Loretto Foundation enable us to make significant investments in bettering the lives of our residents and our employees through a variety of programs and initiatives — helping build better lives for the individuals we serve, and the people who serve them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.