Isaac Heating & Air Conditioning

Reviews

• KK

  Kit

  5 days ago
  5.0
  Tyler is very knowledgeable, and we’re working with him through Isaac Heating & Air Conditioning. He is kind, detailed, and very thorough in his work. I specifically prefer to request him every time!!!!!!
• GH

  Gigi Horwood-Benton

  6 days ago
  4.0
  Kyle was very efficient and did a thorough job installing the water heater. Kyle took this job even though he had already had another job in the morning. We would have been without hot water for more than a week if Kyle had not taken this job. Thank you Kyle!
• KC

  Kerrie Campbell

  Jun 29, 2026
  1.0
  I have had an extremely disappointing experience with Isaac Heating & Air Conditioning and would not recommend their services. I maintained a Silver Membership with the company for many years because there were limited alternatives that could meet all of my heating and cooling needs. Unfortunately, nearly every service visit resulted in additional problems with my equipment. After routine maintenance appointments, I frequently found that equipment that had been functioning properly beforehand was no longer working. It is important to note that my home and HVAC equipment were brand new. During the most recent service visit, the technician spent the majority of the appointment on the phone, openly stating that he did not know what he was doing and that he had been sent into the field without adequate training or support. During this visit, the technician left water throughout my basement and unnecessarily drilled a hole in my furnace for testing purposes, despite the system having already been tested multiple times and being properly set up. He then attempted to seal the hole with red silicone, which ended up on my furnace and floor rather than adequately covering the hole itself. Most concerning, both my furnace and air conditioning system were in perfect working order before the service appointment, yet neither unit functioned properly after the technician left. Approximately one year ago, when my membership agreement was expiring, I informed the company that I would not be renewing because I was moving and because of my repeated negative service experiences. I signed a form authorizing payment until I moved, but did not select or agree to a new service contract. When I contacted the company a year later to cancel the payments due to my move, I was informed that I owed $240.64 for early termination of a contract that I never agreed to. Despite explaining that I had not enrolled in a new contract, I was told that it did not matter and that the balance would be sent to collections if I did not pay. Overall, my experience with Isaac Heating & Air Conditioning has been extremely frustrating due to repeated service issues, damage to my equipment, and what I believe to be an unfair attempt to enforce a contract that I did not authorize. Based on my experience, I cannot recommend Isaac Heating & Air Conditioning to anyone. It is extremely disappointing that the company appears more focused on collecting a few hundred dollars and enforcing a contract that was never in place than on providing good customer service and working with a long-term customer to resolve concerns fairly. Businesses build trust by treating customers with honesty, respect, and professionalism. Unfortunately, my experience has shown a company that is more concerned with collecting money than treating its customers fairly and doing what is right.
• JW

  Jeffery Watkins

  Jun 25, 2026
  5.0
  I recently had my HVAC system completely replaced by Isaac Heating and Air Conditioning, and I couldn't be happier with the experience. The two installation technicians were professional, knowledgeable, and worked diligently throughout the day to complete the installation. Their workmanship was excellent, and they took the time to thoroughly explain the operation of the new equipment and answer all of my questions. They were courteous, respectful of my home, and left the work area spotless when they finished. I highly recommend Isaac Heating and Air Conditioning for their outstanding service and quality workmanship.
• JA

  Jaime Alvarez

  Jun 18, 2026
  5.0
  Continued professional, top-quality and quick service—from the ease of calling to schedule an appointment with virtual assistant “Lucy” and booking a service call window less than 24 hours later, to the AC drain inspection and maintenance work performed by knowledgeable technician Joshua 2289 who was professional and kind (and also extremely patient with our overly friendly dogs). This was our second service call with Isaac, their technician Mitch 2327 worked on our furnace back in 2024. Highly recommend!

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