Fred F. Collis & Sons has been providing home comfort solutions to Central New York and the Mohawk Valley since 1936. We have offices in Syracuse, Yorkville and Rome, and our goal is to make your home a comfortable, safe haven for you and your family. We strive to accomplish this by providing our customers with optimal products and services, completed for you by highly trained technicians who care about your home as though it were their own.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.