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P.A.C. Plumbing, Heating, & A/C

4.9
(2,602 reviews)

Business Details

545 Port Richmond Avenue, Staten Island, NY
10302, United States
(718) 720-4980
http://pac-plumbing.com

About

PlumberHVAC ContractorDrainage ServiceBackflow PreventionLeak Detection ServiceWater Heater SalesHeating ContractorAir Conditioning ContractorWater Purification Equipment
P.A.C. Plumbing, Heating and Air Conditioning's mission is to provide our customers with the most professional, efficient and reliable residential and commercial service available. We offer only top quality materials and name brands that command public trust. We employ highly trained professionals to ensure satisfied customers. "We stand by our work".

Location

P.A.C. Plumbing, Heating, & A/C
545 Port Richmond Avenue, Staten Island, NY
10302, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:00 AM - 3:00 PM
SundayClosed

Reviews

4.9
2,602 reviews
5 stars
2,449
4 stars
71
3 stars
8
2 stars
16
1 star
58
  • ER
    Emily Rios
    Aug 10, 2026
    5.0
    Bobby, explained everything step by step, gave recommendations and most of all was very polite and professional. It was a very good experience working with him. Alex did a great job installing the tank water heater, explained everything once he was done and answered any questions we had. He was courteous and professional. James handled the job with ease and confidence, answered questions, was courteous and professional as well.
  • BL
    Barry Levine
    Aug 10, 2026
    5.0
    Luis F came on time, was personable, friendly and very thorough. He took the time to explain possible problems with our AC unit. We are brand new customers of PAC and happily joined the PAC HOME CARE CLUB! Barry
  • RD
    Robin Daniels
    Aug 6, 2026
    5.0
    Hello my name is Robin Crawford and I used P.A.C.Plumbing,Heating,& A/C services today and they did such an awesome job that I am now a member of their club. Great job today Alex and Juan you guys are my new plumbers Thanks guys 🤗
  • KS
    Kristen Simeone
    Aug 4, 2026
    5.0
    I called them today with an issue i was having. I expressed today was my only day off this week and they were able to send out Joe Malak today. He arrived on time, quickly diagnosed the problem and repaired the issue. He made sure everything was tested thoroughly before leaving and took the time to answer all of my questions. Professional, knowledgeable, courteous. I would definitely recommend this company.
  • GR
    Gautham Rajendran
    Jul 21, 2026
    2.0
    I’ve used PAC Plumbing several times for work at my home and never had a problem until they made a billing error and refused to fix it. I pay a $20/month membership fee, and recently had AC repair work done. After the job, I gave the technician a specific card to charge. He appeared to enter it correctly, but I later discovered they’d actually charged the card on file for my membership fee instead. When I called to get that charge refunded and the correct card processed, the first rep took down my new card info and transferred me to someone else. That person said he’d need owner approval and could only look into it the following Monday. I confirmed I’d get a callback that day. Monday came and went with no response. When I called back the next day, I was told there was nothing they could do because the owners didn’t want to cover the fee to reverse and reprocess the charge, despite it being their mistake. I’m giving 2 stars because the work itself was done well and the technicians were punctual. But I can no longer recommend this company. They don’t follow through on callbacks and won’t take accountability, even for a loyal, paying member. I’ve since cancelled my membership.

Frequently Asked Questions About P.A.C. Plumbing, Heating, & A/C

What services does P.A.C. Plumbing, Heating, & A/C offer?

P.A.C. Plumbing, Heating, & A/C provides professional residential and commercial plumbing, heating, and air conditioning services, including drainage service, backflow prevention, leak detection, water heater sales, and water purification equipment.

Where is P.A.C. Plumbing, Heating, & A/C located?

The business is located at 545 Port Richmond Avenue, Staten Island, NY 10302, United States.

Brand Certified Facts from P.A.C. Plumbing, Heating, & A/C

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