P.A.C. Plumbing, Heating, & A/C

Reviews

• CH

  Christine Hughes

  6 days ago
  5.0
  Louis V. & Dave came to do some work for my office. They were prompt, honest, nice, and tidy. Couldn’t have asked for a a better team. Great company too. The techs always give an honest assessment, options, and the prices are fair considering the current market.
• AJ

  alba jimenez

  Oct 14, 2026
  5.0
  We used PAC to replace our old water heater and couldn't be happier. The team arrived right on time, walked us through our options, and completed the installation efficiently. Joe was top-notch, and they even took the time to show us how to operate the new unit. Professional through and through." Highly recommend this Company.
• MP

  Michelle Pisano

  Oct 13, 2026
  5.0
  Professional and courteous. Problem was identified and thoroughly explained. Plumber went above and beyond to fix my issue. Highly recommend.
• NT

  Nicole Thoresen

  Oct 5, 2026
  5.0
  I recently had PAC install a brand new HVAC system. Kevin and his team did a great job - they were very friendly, accomodating, and answered all my questions. The entire office staff was also a pleasure to work with and super accomodating to all my requests and questions. Would highly recommend!
• VS

  Vera Spatola

  Sep 21, 2026
  1.0
  I had a terrible experience with this plumbing company. I called earlier today requesting that a technician come to my house to disconnect the water line to my refrigerator. I already shut the valve to the water line and just needed someone to place a threaded cap or compression plug on it as the new refrigerator did not require a water supply. The woman, Leeann, told me she could send someone out today, but couldn’t give me a price because the technician needed to see the job to provide an estimate. She said they would charge me a flat fee of $75.00 if I decided not to do the job. Being this was a a very small job and would require no more than 10 minutes, I didn’t think it would cost me more than $150.00. Well, when the technician came, I explained what was needed and also asked how much it would cost to regularly clean a sewer line. He quoted an astronomical amount of $600.00 plus tax for the sewer cleaning. I was shocked and told him that was way too high. He then looked under the sink to see what was needed, proceeded to plug info into his iPad and came up with another astronomical amount of $300 plus tax to simply cap the water line! I explained that I couldn’t afford it and that the price was ridiculous. He asked if I would pay the $75 fee in cash or card. I told him cash and when I proceeded to give him $80 (four $20 bills) he said he didn’t have change. I replied that I’d give him a card, but did not want to pay the credit card fee of 4% because he didn’t have change. He called his office to inform them of the situation and then relayed to me that it was $75 fee plus tax totaling $81.65. At this point, I was in total disbelief and disgusted with their conniving, underhanded behavior, I told him to take the $80 and get the hell out! Bottom line, I ended up paying more than the quoted flat fee. CROOKS!!! I understand that businesses need to charge for their services, but I believe customers should be given clear, upfront pricing and treated fairly. The entire experience left me feeling frustrated and taken advantage of. I would definitely not recommend this company to anyone and will definitely be looking elsewhere for future plumbing needs.!!! They don’t even deserve the one star I had to give to write this review!!!

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