Brand Certified
High Quality Restoration
4.9(116 reviews)
Certified by High Quality Restoration • Aug 23, 2026
Business Details
1184 Emerson St, Rochester, NY
14606, United States
Certified by High Quality Restoration • Aug 23, 2026
(585) 694-9939
Certified by High Quality Restoration • Aug 23, 2026
https://hqrdry.com/
Certified by High Quality Restoration • Aug 23, 2026
About
Certified by High Quality Restoration • Aug 23, 2026
Fire & Water Damage RestorationFlood Disaster RecoveryMold Removal
HQR is a full service restoration company that helps home and business owners restore their property after a water or fire loss and navigate through the insurance claims process. We also specialize in mold and lead remediation.
While you can't prevent disasters from happening, you can restore your property with the right help. High Quality Restoration is here to make your disaster restoration go as smoothly as possible. We're a locally owned and operated restoration company that's dedicated to helping you get your life back to normal. We'll work with you and your insurance company to make a claim and clean up the mess. With 20+ years of experience, our professionals know how to take on the biggest restorations.
Details
- Onsite servicesAvailable
Location
Certified by High Quality Restoration • Aug 23, 2026
Hours
Certified by High Quality Restoration • Aug 23, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
116 reviews
5 stars
113
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2
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1 star1
- AHashleigh herkimer5 days ago5.0High Quality, specifically Ron and Chris, turned a bad circumstance into a complete stress free situation. I am so happy with their work and most importantly their customer service was EXCELLENT!!!!!!!! I didn’t have to worry because Ron handled everything with my insurance company. Ron was very commutative and truly cared. DON’T GO ANYWHERE BUT HIGH QUALITY RESTORATION!!!!
- JBJason BucciAug 19, 20265.0Ryan and the HQR crew came out to our home to cleanup after we had a basement floor drain overflow. We were previously quoted for a lot more than we actually needed by a different company. Not only was Ryan honest and super-knowledgable about the situation but his guys were extremely professional, courteous and thorough. They did a great job from top to bottom and our basement is now the driest it's ever been. Call them!
- GHGreg HornApr 3, 20265.0The crew showed up the same day I called, did a great job. In addition they left equipment here to make sure everything dries out. Couldn't ask for more!
- LMlinda merisolaMar 20, 20265.0High Quality Restoration is TOP NOTCH in professionalism, work ethic and pricing! ALL areas are amazing!!! So impressed with how THOROUGH restoration was on paper and photos to hand in to our HOA. It was an amazing detailed document. Finished work was immaculate. Highly recommend this company ....you will NOT be disappointed!
- MIMegan IngleseMar 5, 20265.0Extremely professional and treated my situation as a top priority. Everything needed was taken care of without any assistance from me. I would and will recommend them any chance I get.
Frequently Asked Questions About High Quality Restoration
What types of restoration services does High Quality Restoration provide?
High Quality Restoration offers fire & smoke damage restoration, water damage restoration, storm damage recovery, mold remediation, biohazard clean up, and flood damage restoration services.
Which cities are covered by High Quality Restoration's services?
They serve the cities of Buffalo, Rochester, and Syracuse in New York.
What is the address and location of High Quality Restoration?
Their office is located at 1184 Emerson St, Suite 2, Rochester, NY 14606, USA.
How can I contact High Quality Restoration for a service request?
You can contact them by phone at +1 585-694-9939, toll free at +1 866-477-3791, or via email at ryan@hqrny.com. Their website contact page is https://www.hqrdry.com/contact.
What are the working hours of High Quality Restoration?
They are open 24 hours a day, 7 days a week to respond to emergencies and service requests.
Does High Quality Restoration assist with insurance claims after a disaster?
Yes, they help home and business owners navigate through the insurance claims process for damage restoration.
Is High Quality Restoration a local business with long experience?
Yes, they are a locally owned and operated company established in 2020 with over 20 years of restoration experience among professionals.
Are there any appliance stores nearby that customers might visit before or after using restoration services?
Yes, Mullally Bros. Inc. is nearby and offers appliances and commercial refrigeration services, which might be useful for customers restoring their homes or businesses.
Which nearby services could help customers with automotive repairs during their restoration process?
FB Glass, located nearby, provides auto glass service including windshield installation and repair, which could assist customers with auto damage issues while their properties are being restored.
Are there any nearby parks or recreational areas for customers to visit during restoration?
Sebastian Park is a local park close to High Quality Restoration, providing a place for customers to relax or spend time outdoors before or after their appointments.
Brand Certified Facts from High Quality Restoration
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Certified August 23, 2026Yext Knowledge Graph
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