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GEM Remodeling

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About

Kitchen RemodelerBathroom RemodelerGeneral ContractorHome BuilderDesign AgencyInterior Designer
GEM Remodeling is a veteran-owned and operated remodeling company serving Monroe, Wayne & Ontario Counties — including Pittsford, Penfield, Brighton, Webster, Fairport, Victor, Mendon, Irondequoit & Henrietta. With 16+ years of hands-on construction experience and an in-house designer with 27+ years of design expertise, we deliver custom kitchen remodeling, bathroom renovations, basement finishing, home additions, in-law suites, whole-home remodels, barndominiums, and laundry & pantry upgrades. Every project includes 3D renderings, a lifetime craftsmanship warranty, transparent pricing, and a dedicated project manager from start to finish. Schedule your in-home consultation today.

Location

GEM Remodeling
350 East Ave, Rochester, NY
14604, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.