Five Star Improvements

Reviews

• SR

  Sharon Rose

  2 days ago
  5.0
  Aaron Libruk, Service Manager, was very accommodating in regards to our roof replacement needs and did a great job for us. The crew forged forward in the rain and we reached out to Aaron with our concerns. He immediately remedied the work and supervised the crew, which allowed my husband to accompany me to a very important appointment. Aaron is an asset to the company and a big reason to return as a customer in the near future.
• PC

  Pernell Cheston

  6 days ago
  5.0
  Great company with amazing designs for remodeling your showers. I personally like the “Midnight Storm” design with all black fixtures. Sales Designer “Dominic Ackerman” was very professional and courteous while visiting my home; with great ideas for remodeling my shower using quality designs and craftsmanship with attention to detail. Great price and promotions to offer. Highly recommended company if you need various typs of remodeling done.👏🏼
• TM

  Tammy Miller

  May 13, 2026
  5.0
  Aaron was very professional and customer service was excellent. Aaron took the time to explain the products that were used and went over the warrant. I highly recommend Five Star Improvements.
• VB

  Victoria Bigness

  May 9, 2026
  4.0
  Having buyered remorse before I even got the bathroom done. The sales representative never gave us any example, and didn't tell us what the name of the materials they're using. I was dumb and naive and signed with them, everything was done over the computer. I keep calling to find out the name of the material. They are putting up on the walls. All they can do is give me the name of the style I picked out. They do not return your phone call in a timely fashion. I was pressure into signing the contract that day. Didn't Give me time to go look at other contractors. That's my fault for not opening my mouth and standing my ground. The lifetime warranty , I thought I was getting , it doesn't even exist. It only covers if they put it up wrong or that the material was defective. At this point I can't cancel the contract because I will lose my down deposit plus they will charge me extra for the restocking charge for the materials they already ordered, but they can't tell me the name of that material. Do yourself a favor research and reach out to other contractors. reach out to mad city, bath, kitchen and windows at least they have examples and can show you what the materials are. I Hope when I get my new bath to shower conversion , that it is put in and done right. I will put another review on here after my bathroom is done. 5/18/26. They came and did my bathtub to shower conversation on the 5/15/26. It came out great. They did a wonderful job. I still say it is over priced.
• KM

  Kevin Mundy

  May 7, 2026
  5.0
  Installer did a great job. Arrived on time, laid drop cloths and went to work. Removed all debris and had the new shower installed in 10 hrs.! Great job!!! Would most definitely use Five Star again. Excellent work!