Matz-Rightway Service Experts has been in the HVAC business since 1948 serving all of Eastern Long Island, NY. With over 65 years of service in your homes and businesses, we are committed to quality service by providing our customers with expertise in heating, cooling, indoor air quality solutions, and water heater maintenance and repair. Our service technicians receive ongoing training that helps keep your family safe. At Matz-Rightway, we work hard to keep our customers comfortable all year round. If you live on either the North or South Forks of Eastern Long Island and have a question about your system, just ask and we'll be happy to help. It's free, whether or not you're a customer. We invite you to get to know us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.