Shield Water Damage Restoration and Repairs provides 24/7 emergency water damage restoration across Manhattan, Brooklyn and Queens. Our crews handle water extraction, flood cleanup, structural drying, sewage backups, burst pipes, basement flooding, damaged drywall and flooring, and complete repairs. We serve homeowners, tenants, property managers, co-op and condo boards, and commercial properties. Our team uses professional moisture detection and industrial drying equipment, documents damage, coordinates with building management when required, and explains each stage from emergency cleanup through restoration. Shield is fully insured and operates as a trade name of Felicita Group LLC under NYC DCWP license #2136536-DCWP.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.