My Generac generator was sending an error message when trying to perform the weekly test. When I called Ambrose Electric to tell them there was a problem, they were already aware and were trying to correct the problem remotely. When that wasn’t the solution, Brian came out the next day and found it needed a new battery, even thought the battery was only 2 years old! Brian explained that sometimes batteries don’t last as long as expected. So, he replaced the battery and the generator is again working perfectly.
I was impressed that Ambrose knew there was a problem, immediately worked on a remote repair. When that didn’t work, the repairman was here the very next day. Thank you, Brian, for your quick service!
Frank checked out my Generac Generator and replaced the chinese-made spark plugs that were part of a kit I ordered online with parts for annual maintenance. The generator ran smoothly after the plug replacment. His visit was prompt (I had called the previous day) and he was competent, efficient and very friendly. He is an excellent advertisement for Ambrose Electric.
Kurtis was the tech who responded to the call of generator not working. He was friendly, assessed and was able to fix the problem very quickly. He answered our questions very patiently.
Excellent technician, very fast response time
We couldnt be more pleased
Thank you Ambrose Electric
CR
Casey Rosenzweig
Oct 1, 2026
I contacted Ambrose today for a repair service that has challenged multiple other companies. I was scheduled for Monday (10,5) BUT asked if any technician became available today (Thursday, 10/1) to please keep me in mind. AND they did! Frank showed up assessed, diagnosed and fixed the issue. Then ran the generator through a cycle with me watching explaining what I should be expecting. Frank was awesome and I appreciate Ambrose’s customer service!
Brian was excellent. He called when he was close to let me know that he would be there shortly, and did an excellent job. We recently purchased the house and wanted to make sure the Generac is ready and up to date with maintenance, and to get onto a regular maintenance schedule going forward. Brian was professional, friendly, and he answered all of my questions. I recommend Ambrose for sure. Thank you Brian.