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Warehouse Carpet & Furniture Outlet

4.6
(119 reviews)

Business Details

941 Chemung St, Horseheads, NY
14845, United States
(607) 733-2000
https://www.warehousecpt.com/

About

Flooring Store
Because we are locally owned and have been in business for 45 years, our staff offers years of real world flooring experience and knowledge not often found in the large national chain stores. We proudly serve Johnson City, Horseheads, Ithaca, Binghamton, and surrounding areas. We want to help you make the right flooring and installation decisions for your home and business to ensure your satisfaction for years to come. The sales team is dedicated to making your first choice the right choice. We do the measuring, the installation, we guarantee the results! We are proud to serve Johnson City, Horseheads, Ithaca, Binghamton, and the surrounding areas.

Location

Warehouse Carpet & Furniture Outlet
941 Chemung St, Horseheads, NY
14845, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM

Reviews

4.6
119 reviews
5 stars
95
4 stars
11
3 stars
6
2 stars
4
1 star
3
  • LW
    Lee Wheeler
    Sep 4, 2026
    5.0
    I was amazed how quickly they installed the carpet and did a great job. We had a lot of rooms and they did it quickly and very professionally. Thank you so much. The whole experience was amazing from buying it to the installation.
  • KS
    Kayla smith
    Sep 4, 2026
    1.0
    ery Disappointing After 9 Years as Customers Do not be fooled by the “free installation.” After shopping here for nearly nine years and spending a significant amount of money with this company, this installation experience was enough for us to take our business elsewhere. Our salesman was great, but unfortunately, management, customer service, and the installation experience were extremely disappointing. Communication with the installation crew was very difficult due to a significant language barrier, which became an even bigger issue when we needed problems addressed. After the installation, we discovered loose carpet, poorly cut areas, and staples that were not properly hammered down. My husband is STILL finding and hammering down staples that can be felt when walking across certain areas. We had to repeatedly contact the company just to get someone sent back out to correct mistakes that should never have been left behind in the first place. When someone finally came to repair the loose carpet and poor cuts, we again had difficulty communicating—even after specifically requesting someone we could clearly communicate with so we could explain our concerns. What is most disappointing is the lack of care from management after being loyal customers for so many years. No compensation was offered for the inconvenience, the poor workmanship, or the amount of time we spent trying to get the issues corrected. Mistakes happen, and we understand that. What matters is how a company handles those mistakes. Unfortunately, we did not feel that our concerns or our years of loyalty were valued. After nine years of shopping here, we are done.
  • TM
    Tim Morse
    Mar 12, 2026
    5.0
    After meeting with a few local companies, we visited Warehouse Carpet. We were greeted when we walked in the door. A salesperson asked what brought us in that day, found a carpet we liked and set up to have the space measured.. which in a few days, they called with an estimate. As much as we wanted to shop local, just couldn’t beat the price. Scheduled the installation, installer came and installed about 2.5 hours, he was finished. Carpet looks great and we couldn’t be happier with the outcome. Definitely would recommend giving Warehouse Carpet a look if you are in the market for flooring.
  • EH
    Elaine Henning
    Sep 5, 2023
    5.0
    Good service Good prices.

Frequently Asked Questions About Warehouse Carpet & Furniture Outlet

What types of flooring does Warehouse Carpet & Furniture Outlet offer?

Warehouse Carpet & Furniture Outlet offers carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl.

Where is Warehouse Carpet & Furniture Outlet located?

The store is located at 941 Chemung St, Horseheads, NY 14845, USA.

Brand Certified Facts from Warehouse Carpet & Furniture Outlet

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Certified November 01, 2026Yext Knowledge Graph
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