Gold Star Plumbing, Heating, & Cooling

Reviews

• MD

  Matt David

  Sep 17, 2026
  5.0
  Great experience. Very knowledgeable and efficient with his work. Clean and thorough as well.
• BL

  Barbara Larrea

  Sep 14, 2026
  5.0
  I was extremely impressed with Gold Star Plumbing from start to finish. Everyone was incredibly kind, friendly, and professional. The work area was extremely clean, and there was never any sense of being rushed. They were patient, took the time to explain everything, and gave me two options for the repair so I could make an informed decision. River T., the technician, was outstanding. He was extremely professional, knowledgeable, and informative, and I felt completely comfortable trusting his recommendations and workmanship. I would highly recommend Gold Star Plumbing. It’s refreshing to find a plumbing company that genuinely cares about its customers and takes pride in doing the job right!
• SB

  Sweet Brooklyn

  Sep 14, 2026
  5.0
  Gold Star is prompt, has excellent customer service and professional work. From speaking to Angelene to James taking care of our home needs. I recommend Gold Star all the time. They are my go to, always.
• RK

  Richard Kotz

  Aug 5, 2026
  1.0
  Once a year I wanted my boiler to be cleaned and without fail every time they come to clean the boiler they tell me it does not need to be cleaned and that I need a new part every year it’s been costing me over $1000. they always find something wrong four years ago was the last time we had service. The maintenance guy told me I needed a new pump for my gas boiler plus a $1000 tank we purchased the tank told him I’ll take my chances with the pump. The boiler runs fine for four years and as far as cleaning it, I went on YouTube and learned how to clean it myself. It’s a shame ever since Jose left The service is not the same very sad. I guarantee if you call them for boiler service they will find something wrong at least that’s what happened to me. I’m done with it now. I’m wondering if I ever really needed the $1000 tank who knows I learned my lesson.
• KM

  Kenna Meyerhoff

  Jul 12, 2026
  1.0
  We had Gold Star come out because our 6-year-old boiler suddenly stopped producing hot water. The system has been regularly serviced over the years, so we expected a straightforward diagnosis and repair. Instead, we were told we needed to spend over $1,000 to replace a sensor they believed was failing, with the alternative being $3,000+ for other potential long-term solutions. For a boiler that’s only six years old and has been maintained, this was already frustrating. What happened next was even worse. Just five days after their visit, our boiler started leaking. Gold Star has already been here before to deal with a leak a year or so back, and it’s leaking again. We still don’t have hot water, and now we’re being told the entire system may need to be replaced. Instead of fixing our original issue, we’ve ended up with an even bigger problem than when we started. We’ve spent time and money without a resolution, and our boiler is now in worse condition than before they worked on it. Based on our experience, I can’t recommend Gold Star. We called them to repair a lack of hot water, and after even though they came to look, we still do not have hot water, have a leaking boiler, and we now need to replace a relatively new system. That’s simply unacceptable.

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