Phoenix Mechanical

Reviews

• LW

  Larry Wiesler

  Aug 1, 2025
  5.0
  I've had two GREAT experiences with Phoenix teams in the past week. Firstly, John assessed our hot water heater failure quickly and then helped us determine some issues with poorly installed duct work done by a former service company. He was efficient, professional and great to work with. Secondly, Matt and his team who installed our new hot water heater were great as well! They worked around a challenging install and were in and out in less than half a day. THANK YOU!! Highly recommend Phoenix!!
• MW

  Michael Wien

  Oct 16, 2024
  5.0
  I have been using Phoenix Mechanical for a bit more than 2 years. Initially, I contacted them to take over both our heating and air-conditioning maintenance, which they did flawlessly, including fixing a hard-to-fix problem with our Viessmann boiler. This spring one of our air-conditioning systems failed and Phoenix worked with us and helped us find an energy efficient AC/Heat Pump unit that satisfied our requirements. Everyone we have worked with, from senior management, in particular Jonathan Nissman, to system installers to service personnel to office staff, has been prompt, knowledgeable, courteous and capable. Our experience with Phoenix to date has been excellent, and I have no reason to believe that will change.
• JB

  Jill Bailin

  Aug 19, 2024
  5.0
  So glad to have found Phoenix Mechanical, finally -- they are responsive, trustworthy, fair, and reliable in ways that contrast with at least two other top-rated companies I've used in past decades. From their near-instant communication, including the extremely knowledgeable owner's attention to big jobs, to their fair pricing, fast-as-possible service, and skillful, highly competent technicians who know how to work in tight spots (literally) that are really hard to reach, I can't recommend Phoenix highly enough. They don't cut any corners, and I am really appreciating the tough AC job so well done!
• LB

  Linda Rachele Burke

  Mar 22, 2019
  5.0
  Phoenix Mechanical has done an energy audit, new thermostats, and HVAC Mitsubishi and Daikin systems in various parts of my home. Their work has improved and evened out the comfort in my home. They are reliable, impeccably neat, and gracious.
• GA

  George Auerbach

  Mar 11, 2019
  5.0
  We’ve used the Phoenix team twice since moving to Chappaqua 6 months ago, once to install digital thermostats and once to replace a number of older systems. We could not have been happier with the quality of service and incredibly nice and knowledgeable technicians. Our neighbors used the team for a large system upgrade as well and were equally happy. We look forward to using the Phoenix team in the future — happy to recommend to anyone. George