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Crystal Heft (Crystal Starr)
Feb 11, 2026
Our furnace went out on a freezing morning, and Sean from Phoenix Mechanical Services truly came through for us. He responded quickly, diagnosed the issue right away, restored our heat, and then replaced the faulty part to ensure the repair was done correctly.
Sean and his assistant Gary were professional, knowledgeable, and kind. It is clear they take pride in their work and genuinely care about serving people well.
We are very thankful for their quick response and integrity. We highly recommend Phoenix Mechanical Services.
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Michael Wien
Oct 16, 2024
I have been using Phoenix Mechanical for a bit more than 2 years. Initially, I contacted them to take over both our heating and air-conditioning maintenance, which they did flawlessly, including fixing a hard-to-fix problem with our Viessmann boiler. This spring one of our air-conditioning systems failed and Phoenix worked with us and helped us find an energy efficient AC/Heat Pump unit that satisfied our requirements.
Everyone we have worked with, from senior management, in particular Jonathan Nissman, to system installers to service personnel to office staff, has been prompt, knowledgeable, courteous and capable. Our experience with Phoenix to date has been excellent, and I have no reason to believe that will change.
Phoenix have been excellent - replaced our furnace within a few days of putting in the request; their staff are always polite, reliable and courteous - and they work efficiently. Highly recommend and are so glad to have them as our HVAC guys! Thank you!
Phoenix did great work for us on a big job (residential). Very professional and efficient, quality work, and no surprises. Two thumbs up.
Over the course of several months, I had two different techs from Phoenix mechanical in my home to inspect my boiler and water heater for repairs (and down the road, replacement) I even requested a quote for a gas line for a stove- The line is already dug up to my house. It would have been a quick and easy job.
They couldn't bother getting back to me with any actual quotes.
I'm in touch with a plumber now who quickly gave me all the information I requested after one visit. I'll be moving forward with them.