When I was young I was full of “get the job done!” An “old-timer” saw my exuberant inexperience and took me under his wing. He said, “Marty, be like the duck on the water.” A duck’s legs are feverish beneath the surface. Above, you see grace and beauty. It’s a metaphor for working hard while doing a beautiful job. It’s hustle without mistakes. It’s beautiful work without the fuss. This made a lot sense to me. It still does. Just ask our team. They’ve heard it as much as their own name. When you see their work you’ll know it’s not just a clever phrase. It’s who they are. It’s how they approach every job we do.
Location
Certified by Emerald Heating & Cooling • May 17, 2026
Certified by Emerald Heating & Cooling • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
1,454 reviews
5 stars
1,368
4 stars
41
3 stars5
2 stars7
1 star
33
JH
Jim Hoerner
2 days ago
5.0
Sebastian was extremely helpful and professional. He took a time to explain everything that was going on in a way that was easy to understand and was very friendly throughout the entire visit. Great customer service.
BD
Brandi Derenda
3 days ago
5.0
Austin went above and beyond to fix the problem with furnace. Would always choose Emerald and highly recommend
AF
Alayna Fredenburg
May 1, 2026
5.0
Emerald came to our aid quickly and professionally. Life has a funny way of throwing millions things at you so of course days after we brought home our newborn child, the furnace in our home decided to die on us. A technician came out same day to trouble shoot and then we even had a quote specialist come same day to help us pick out the right product for us. They also gave us a portable heater to make sure our home stayed warm for the little one and had a team of technicians at our home within two days to get us taken care of. Everyone we came into contact with was incredibly personable and made us feel like we were important to them! We will recommend their services to friends and family and of course continue to trust them with our needs as well. Thank you to the entire Emerald staff!
AF
Andrew F
Apr 25, 2026
1.0
Super frustrated with this company. A friend of mine had work done by then 8 of so years ago and said they were great, so I called them for a quote on putting a second AC zone in my house. They booked me an appointment for the following week. Then somebody from a different area code called me back 5 minutes later and said they forgot to tell me they charge 129 dollars just to come out and give a quote. I checked their website, and one of their options specifically says FREE ESTIMATE, but then you get to the end and it says they charge 129 dollars to send somebody out. Charging somebody for a free estimate seems insane to me. Picture proof attached.
GP
Gloria Boron Pembelton
Apr 21, 2026
5.0
I had Emerald Heating & Cooling replace my air conditioning unit (which I think was about 30 years old). I called them because they installed my new furnace about 4 years ago and I was extremely happy with their service. Ben Allen at Emerald came out, was extremely professional, explained the entire procedure to me, and when they left, my basement and outside was most likely cleaner and more tidy than when they arrived! And, he showed me a bunch of pictures that easily explained what they had done. I highly recommend Emerald Heating & Cooling!!
Frequently Asked Questions About Emerald Heating & Cooling
What services does Emerald Heating & Cooling provide?
Emerald Heating & Cooling offers heating, HVAC, and air conditioning contractor services.
Where is Emerald Heating & Cooling located?
Emerald Heating & Cooling is located at 5003 Broadway, Depew, NY 14043, US.
What are the operating hours of Emerald Heating & Cooling?
Emerald Heating & Cooling operates 24 hours a day, every day of the week.
Since when has Emerald Heating & Cooling been in business?
Emerald Heating & Cooling was established in the year 2000.
How can I contact Emerald Heating & Cooling?
You can contact Emerald Heating & Cooling by calling +1 716-318-5500 or visiting their website at http://www.emeraldheating.com.
What is the main philosophy behind Emerald Heating & Cooling's work?
Their philosophy is to work hard while doing beautiful work, like a duck on water—quietly efficient and graceful without fuss.
Are there any restaurants near Emerald Heating & Cooling where I can eat before or after my service appointment?
Yes, nearby restaurants include Magruders Restaurant and Pub, Dairy Queen, Kiku Sushi & Hibachi, Penora's Pizza, Margies Bar and Grill, and Bloomfield's Pub.
Where can I get a haircut close to Emerald Heating & Cooling?
Nearby hair and beauty salons include Salon De Kat, Old Soul Barbershop, On Broadway Salon, Calandra Salon and Spa, and Salon.
Is there a nearby place where I can get tattoo or piercing services near Emerald Heating & Cooling?
Yes, Envied Ink is a nearby tattoo and piercing shop close to Emerald Heating & Cooling.
Are there any nearby locations for hardware or home improvement near Emerald Heating & Cooling?
Yes, nearby options include Broadway Rental and New York Kitchen & Bath, which offer hardware, home improvement, and contractor services.
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