T.Webber Plumbing, Heating, Air & Electric

Reviews

• KS

  Katesha Smith

  Oct 6, 2026
  1.0
  T. Webber DOES NOT SERVICE YONKERS — yet they allowed me to waste my time believing they did. I contacted T. Webber about converting my home from a gas boiler to an electric system. From the very beginning, I was told they could do the job. Their virtual assistant said they service the area, and Google also indicates that they provide this type of service. When I tried to schedule an estimate, I was told they have no weekend appointments. I explained that I work Monday through Friday, and I was told I would have to wait until November 14. As a last resort, I rearranged my daughter’s doctor’s appointment so I could make myself available on a Friday. Then, after all of that, I was told, “Oh, wait—we don’t service Yonkers.” Are you serious? If T. Webber does not service Yonkers, that information should be clearly and accurately stated on your website, virtual assistant, and Google listing. Customers should NOT have to rearrange work schedules, medical appointments, and family commitments only to find out afterward that you don’t even service their location. What makes this even worse was the response from your representative, Danielle. Instead of taking responsibility for the misinformation and acknowledging the inconvenience caused, she was dismissive and rude, essentially telling me, “Yeah, I’ll tell my manager.” That is not acceptable customer service. I strongly recommend that T. Webber update its service-area information across all platforms so other customers don’t go through the same frustrating experience. My time—and everyone else’s time—is valuable.
• MG

  Melanie Gulino

  Oct 3, 2026
  1.0
  I was very grateful that t webber could come on a Friday evening but very unhappy with their company. I had a plastic piece of a toilet brush stuck in my toilet, and the man who came quoted me $500 to snake the toilet and also said that this would not guarantee that he could get the peace out and I would still have to pay so i told him to leave (still having to pay $154 for him to even walk in my door). Three hours later I found another Plumber who came and did the job in five minutes, told me prior that he could 100% guaranteed to get the piece out and only charged me $150. This place is a complete money scam specifically in the plumbing department. Go elsewhere.
• SH

  S Hyatt

  Oct 1, 2026
  5.0
  We had T Webber here several times over the last month, and many times prior. Our recent technicians, Wyatt and Bryce were not only knowledgeable and efficient, they took the time to explain the work to us. And they were also a pleasure to have in our home. Mathew, a Department lead was also extremely helpful. Right job, right price, highly recommend!
• RL

  Ryan Lamar

  Oct 1, 2026
  5.0
  I couldn’t be happier with the service I received. I requested it one afternoon, and someone was here by 9:00 the next morning. The technician was courteous, knowledgeable, completed the work quickly and effectively, and left me with quotes for work I might want to have done in the future without any pressure. Highly recommend.
• BA

  Bob Anderson

  Sep 28, 2026
  1.0
  We retained T Weber to install a new bathroom. They utilize an AI answering service sometimes. It just doesn’t work. When they started the work, it often took a half dozen phone calls to get them to schedule the work. There rough in for the toilet was off. They didn’t check the sink drain after installing it. Water was pouring out of the sink trap into a $1,760 vanity. A 220 Volt electric heater is under the vanity floor. T Weber could have caused an electrical fire. I called their office four times asking to speak to a manager. T Weber refused to ever respond to my request. The receptionist was nice enough. They tried to have Matt the plumbing manager call me to discuss the issues. Matt refused to call me back. Matt was supposed to show up when a mechanic was fixing the trap. He never showed up. We asked T Weber to replace an existing toilet in another bathroom. They charged a usury price.