Benjamin Franklin Plumbing of Albany

Reviews

• RJ

  Rachel J

  1 day ago
  5.0
  Had my hot water tank leaking at an unusual spot and the valve to shut off the water was broken as well (and of course it was almost 8pm and i knew there would be a greater expense due to it being afterhours and "emergency".) I gave this company a call and their dispatcher Elizabeth was so very friendly and helpful and was able to have someone come out within the hour to help! Scott arrived and was equally as friendly and nice and was able to explain what he needed to do and had everything he needed with him to complete the repair! Very thankful these guys were able to help out quickly and efficiently so my basement didn't become and indoor pool. Will absolutely call them for any future repairs I need! Thank you!
• BB

  Beverly

  2 days ago
  5.0
  Randy was great. He answered every question I asked. I'm waiting for his quote on the project
• NT

  Nathan Temblador

  Jun 23, 2026
  5.0
  Bob came out to help with a number of issues in our home from the sink to the outdoor plumbing. He was punctual, polite and explained everything in detail in a way I could understand. I would recommend him for anyone who has plumbing issues.
• YP

  Yvonne Perry

  Jun 23, 2026
  5.0
  We gutted and enlarged a bathroom and reconfigured a laundry room. We also added radiant heat under the bath floor. John L is not just skilled in plumbing, but also carpentry, electric, product assembly, and- perhaps most importantly: problem solving. He has a practical eye for detail that made collaboration quite fun for this homeowner. He shows up consistently and on-time. It was my observation that John’s perfectionism made him best suited to work alone. Ours was not a simple “ update”, but rather a complicated Reno with many specific requirements. John may grumble sometimes, but he was always up to every challenge I threw his way. This was my second time working with him (he previously added a bath to out basement) and I wouldn’t hesitate to do so again.
• MV

  Matt Volks

  Jun 22, 2026
  5.0
  Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10