American Glass Of Albany Inc

Reviews

• CC

  C Con

  Mar 18, 2026
  5.0
  I had several custom made glass tabletops. They did a great job. If you need custom glass done go to American Glass. Thanks Dave
• TK

  Tim Kienzle

  Mar 16, 2026
  2.0
  I brought two sliding mirrors from my bathroom medicine cabinet to this shop to have them cut and replaced. Initially, they asked whether I preferred the original knobs or stick-on handles. I specifically told them I would like the original knobs reinstalled, or at the very least the holes drilled so I could install new knobs later. When I went to pick them up, not only were my original knobs missing, but they had also installed stick-on handles without asking me first. The color of the handles doesn’t match my medicine cabinet at all and they stick out like a sore thumb. Additionally, when I arrived to pick them up, the owner was too busy to speak with me directly. After seeing the finished product, I can understand why. One of the mirrors also has visible air bubbles in the backing. To be fair, they can cut glass, and that’s probably the only service I would consider using them for in the future. However, based on my experience, the customer service felt poor and somewhat unprofessional. In hindsight I probably should have addressed the issues before leaving, but overall the experience left a lot to be desired.
• DF

  David Formichelli

  Apr 15, 2022
  5.0
  Pleasant Service ,GREAT WORK NICE JOB WOULD RECOMMEND VERY HIGHLY
• HH

  Helping Hands

  Nov 2, 2017
  1.0
  Dave - owner very rude and misarable person. I hope going forward he let Tracy answer the phone.