This profile is uncertified and using publicly sourced data
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Business Details
About
Air Conditioning ContractorHeating ContractorHVAC Contractor
Desert West was founded on September 24th, 2011. We are family owned and operated and have long standing ties to the Las Vegas Valley. The owner has lived in Las Vegas since 1973, is a former Army Ranger and Retired LVMPD SWAT Officer. Discounts for LE, Vets, 1st Responders & Seniors We have built this company on the principles of Honesty, Integrity and Quality Workmanship, providing the community with a HVAC service company they can trust. Our Top Priorities are Customer Satisfaction and Employee Satisfaction. We provide continuing education and training opportunities to our employees so we can provide our customers with knowledgeable and skilled Tradesman. We are a certified Trane TCS Dealer and Mitsubishi Diamond Dealer.
Location
Hours
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.