Today Caldwell is the premier company for the design, installation, and servicing of Smart Home Systems, Home Security Systems, Home Theaters, Private Home Theaters, Lighting Control Systems, Motorized Shades/Drapes, Network Systems, Access Control, CCTV, Home Camera Systems, Landscape Lighting, LED Lighting and still providing the southwest our Electrical Services.
From the moment I called for an estimate until the work was completed, I can say Caldwell's organization is extremely professional and their communication is great.
Women sometimes aren't taken seriously in the construction trades world. Don't worry about that here. Tim was very eager to listen to my needs for inspecting, correcting and upgrading our aluminum-wired house. He asked specific questions and gave me homework so he could give a comprehensive and accurate bid.
We both did our research and the job was scheduled to begin within less than a week. His crew arrived and worked non-stop until the job was done.
Husband Dave and I felt the work was done with very qualified, competent and nice employees, very respectful and pleasant. They cleaned up the site, too, when they were done.
Tim's communication, along with his crew, made it easy to follow the progress and understand the more difficult things that were found during the work and how those things would be repaired.
The price remained the same as the contract. No hidden fees.
It was a time-consuming project, but one that makes us feel safer. We are happy to call Caldwell "our" electricians now. We highly recommend them.
EM
Erika Mallard
Jul 15, 2019
5.0
Very professional company, the sevice is prompt and efficient. The installation crew was fantastic, they answered all questions thoroughly and explained each component of the system and how it all works together. There was never a hard sell it upsell, however, they did let me know what other products were available should we choose to install them in the future. All listed pricing included tax and install, which was refreshing, no hidden fees or charges.
The security monitoring service has flexible options, comparable pricing, and NO long-term contacts. The available range of products and services is impressive. Caldwell has a history as a high end service provider in Texas and we were happy to find them servicing the Albuquerque area. More than viable alternative to the canned door-knocker security companies out there. The customer service is outstanding in every way.
MC
Maria Chavez
Jun 17, 2019
5.0
Very good service, happy with technician services.
HK
Henry Kimbell
Jun 7, 2019
5.0
Caldwell integrated my legacy stero system with two state of the art wifi enabled systems, one from Yamaha and the other from Sonos. They did a great job working through a lot of the complexity and recommending additional system components when needed. They've also implemented and configured my "smart home" system with the same excellent result. In addition to being technically savvy, they are a very customer focused business, always making an effort to understand customer needs/wants and making the effort required to satisfy requirements. Great people skills, easy to work with. Their support has been excellent; when issues have surfaced, they've been qucik to respond and when they commit to follow-up they do it. A very well-run business. Kudos to George, Dean, and Frank.
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