Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make your local Ferguson in Secaucus, NJ your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
One of the worst Fergusons in the country. Plan on being there for at least an hour. Two people work the counter. One was very incompetent.
AT
Angelo Tragno
May 9, 2026
1.0
I genuinely regret spending my money at this excuse of a store. The staff at the storefront seem to have no sense of urgency whatsoever.
I wasted 25 minutes standing in line while employees were busy chatting, joking around, and doing everything except serving customers efficiently. It comes across as incredibly unprofessional and disrespectful of people’s time.
This was my second visit, and unfortunately the experience was exactly the same. Never again.
JM
Jasmin Manalac
Apr 28, 2026
5.0
Jim gave expert advice as we navigated the mystery of a 98 year old soap stone utility sink. And then, recommended a skilled drain specialist!
JC
joe c
Apr 22, 2026
5.0
Great branch people are helpful and get your orders fast!
JF
jjj flores
Apr 15, 2026
1.0
I had a really frustrating experience with the Ferguson HVAC location in Saddle Brook. The entire process felt painfully slow from start to finish, like no one was in any rush to actually help customers. Every time I needed assistance, I was left waiting around far longer than necessary.
What made it worse was the staff attitude. There seemed to be a lack of urgency across the board, and one employee in particular barely seemed to do anything besides disappear for breaks. It was honestly confusing how little got done while he was around.
Overall, the service was disorganized, inefficient, and disappointing. Definitely not what you’d expect from a company in this industry.
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
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To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
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On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
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