Avalon Flooring - Rio Grande, NJ

Reviews

• TK

  Theresa Kerrigan

  Aug 18, 2026
  5.0
  Yes Natalie was great with us !!
• MC

  marisa cinalli

  Aug 17, 2026
  5.0
  I have been working with Natile Caruso at the Rio Grande store. She has been very helpful in choosing our tile for our bathrooms. She has be very accommodating with all our changes. I appreciate all her assistance.
• CG

  Chris gigliotti

  Aug 13, 2026
  5.0
  Natalie at Avalon Rio Grande was an absolute pleasure to work with! She designed a beautiful bathroom and shower and made the entire process so easy, even from a distance. Using photos and FaceTime, she found a way to make everything work perfectly. I couldn’t be happier with the finished design and highly recommend her!
• PL

  P. L.

  Jul 22, 2026
  1.0
  We WERE Pro Partners with Avalon They promote saving contractors time and money and staying meeting deadlines. They did the opposite. They cost us money. We lost money. What was supposed to take 3 days, took week due to rescheduling multiple times so they could fix their multiple mistakes . The level of incompetence, poor workmanship, and repeated mistakes was unacceptable. Major issues included installing vinyl flooring in the wrong bathroom and inside a stand up stall shower causing material shortage and the job lingering on , removing newly installed subflooring during corrections, installing the wrong threshold despite clear contract specifications which resulted in more visits to correct and another extension of time , and tile showers so poorly installed they had to be torn out and redone multiple times. We found uneven tile, improper back-buttering, and even torn cardboard being used as spacers. A third-party shower glass installer also questioned the quality of the tile work and was unable to install the glass shower doors and the tile had to be torn out and repaired for the 3rd time. What is most concerning is that Avalon never caught these issues themselves—we had to identify and fight for every correction. The amount of time, stress, delays, and lost business this caused was significant. They offered us $1,300.00 for compensation which barely touched the amount of money and time that we lost on these jobs. They credited the final tile job, so we could fix their mistakes and clean up their work and are now saying it was compensation. We have extensive photos, videos and text documentation. We spoke to Sharon and Stephanie who represented the VP Desiree and they refused to compensate us for our lost revenue. We would strongly caution anyone considering Avalon Flooring. Look at their reviews on Consumer Reports and Yelp. We wished we had!
• KJ

  Kevin Jones

  Jul 21, 2026
  1.0
  A bunch of lazy Sales people. Spouse & I walked in around through the store. There were 7 employees visible just sitting at desks & talking to one another. After being in the store 20 minutes NOBODY NOT ONE employee greeted us acknowledged us or spoke to us. I wouldn't spend a dime or another minute around a lazy couldn't care people NOPE NOPE NOPE

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