Ferguson

Reviews

• CF

  Connie Falvo

  4 days ago
  1.0
  I was never reimbursed for a $131.65 bathroom faucet that I purchased on August 18, 2026, and returned a week later. THEN I was charged $123.55 on October 13, 2026, for a transaction I NEVER MADE, Ferguson using the same debit card I used for the August 18 purchase!!!!!!!!!!
• IG

  IITB Grad

  Aug 13, 2026
  1.0
  Worst place to buy anything be it plumbing supplies or appliances. Their sales personnel are the very worse in the business. Numerous errors in the orders. Incorrect and defective parts delivered. Delayed delivery. Calls are never answered. Calls are never returned. Sales management covers up and supports the incompetent sales staff. They charge premium for their products but you get anything but premium products or premium service. Do not do business with this particular store. If I could give them negative 5 stars - I would. Stay away. Do not waste your money.
• SS

  S

  Jul 6, 2026
  1.0
  It’s time to delete this contact number… good bye Ferguson. If you don’t want me as a customer I will not called again… too bad. We have had a good run as I have been buying supplies as a diy home owner & very satisfied. I am upset of course… wanted to support my local business always but when you won’t deal with me anymore because I am not a “professional”, w/o an account, is simply ridiculous. Yes, I wanted a Hvac part and I do have an advanced engineering degree so you won’t sell it to me… Amazon here I come.
• RL

  Roberta Larsen

  May 26, 2026
  1.0
  Purchasing is not a problem but when your told you can just return if needed...simple, right. No...your charged with extreme return fees and then part of your returns are lost and not refunded. This has been very frustrating. Oh I forgot...I also received many items I didn't purchase but brought them all back but I didn't charge them a return fee...mmm! Would never purchase anything from them again.!!!
• ML

  Mercedes Loperena

  Feb 3, 2021
  1.0
  Purchased an alcove acrylic soaking tub from them and they never informed me that I would need a special drain pipe and overflow. I tried multiple times to find this information and I was given different information each time after being on hold endlessly. In addition, Sean who took my order over the phone never bothered to include my phone number, so the delivery people had no way to contact me. The purchase of this tub has been truly a frustrating experience. I am now working with Damian at Ferguson who is trying to help me resolve the issue, he has been great. Homeowner beware that you must do your own research before ordering from Ferguson.

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