Great White Mechanical

Reviews

• JB

  Joe Battaglia

  3 days ago
  5.0
  Thank you Great White. As always, a professional, clean job, with no hassle. I myself run a 5 star rated service business for 50 years plus, and I have to say that these guys are the real deal. I highly recommend, and will always trust Great White with all my A/C Heating and Ventilation service, maintenance and replacement. Great White and their highly trained professional staff from the office to the techs on the job, Will never disappoint !!!
• BB

  Bill

  Nov 1, 2026
  5.0
  Great White has been my heating/cooling experts for years, from our state of the art AC to the 100+ year old pipes hooked to our steam system and boiler- they keep it running and efficient! From Jimmy answering my EVERY question about the steam system to Dylan showing up one August when our old AC gave up the ghost to put in our new one- GW is fantastic and reliable.
• RA

  Rose Alvarado

  Oct 28, 2026
  5.0
  ⭐⭐⭐⭐⭐ Outstanding from start to finish! We had a new furnace installed, and the entire experience was excellent. The pricing was fair, communication was great, and the guys who completed the installation were kind, thorough, professional, and incredibly clean. They took pride in their work and did an exceptional job. Dylan has an outstanding team of professionals, and it really shows in the quality of their work and the overall experience. It’s refreshing to find a company that delivers on every level. I would highly recommend them to anyone looking for quality work, fair pricing, and a team they can trust. We couldn’t be happier!
• PC

  Pamela Curry

  Oct 21, 2026
  5.0
  I recently hired Great White Mechanical for my HVAC needs. I was reluctant to start fresh with a new company, but after 30+ years with the same organization, I felt it might be time for a switch. My first interaction, on the phone with Mike, put me at ease. He walked me through the process, services and pricing. He was professional and kind. Today, I had my first service appointment with George. He matched Mike’s professionalism! He was knowledgeable and extremely helpful. He was able to troubleshoot and fix an AC clog that caused a leak. He tuned up my furnace and educated me on the longevity and health of all units. I signed up for the yearly contract. I hope this will be the beginning of a long partnership. Great White is truly GREAT!
• AB

  Ainav Ben-Biniamin

  Oct 20, 2026
  3.0
  Great White Mechanical replaced our HVAC system in April of 2025. Everything was AMAZING initially but when we had questions post replacement, there was no transparent communication. They explained everything and seemed knowledgeable prior to install. The techs who installed our unit were also great. I had a question about the fan spinning in the condenser and instead of telling me on the phone that it is normal on a new unit, they sent a tech out to confirm that it was operating normally. I asked prior to the tech coming out if it would be included in the two year labor warranty and I was told yes. In April of 2026, the unit stopped cooling efficiently and we called thinking something was wrong with the unit. Again, they sent a tech out and said it would be covered under the two year labor warranty. The tech came out and said nothing is wrong with the unit even though it was not cooling our home efficiently anymore. Now, the AC completely stopped working. We believe it is due to how the thermostat was reinstalled by the techs, as on the day of the appointment, the techs uninstalled and reinstalled our thermostat which was working fine prior to the replacement of the HVAC unit. I called last week and was initially told that they will come out under the two year labor warranty but they then backtracked and said since they've been out twice without finding anything wrong they would need to charge us for the visit if they again can't find anything wrong with the unit. I asked 4 times, twice in writing and twice over the phone what that charge would be and was not given an answer. Our appointment was supposed to be tomorrow. I called and asked again what the charge would be and was finally given an answer and was told that the first two times they came out was a courtesy and we should have been charged for those times as well as they didn't find an issue with the unit. I was never told that the first two times they came out was a courtesy, and more so, I believe there was an issue the second time they came out that they just didn't identify which has worsened over the summer. If this is their policy, this should have been made clear either prior to contracting the job, prior to completion of the job, at either of the last two service calls, or a week ago when I initially called for the appointment tomorrow. I am very disappointed in the lack of communication from Great White Mechanical and unfortunately would not be able to recommend them due to it, as it leaves me with questions regarding the quality of their work. The three stars is due to lack of transparency regarding policies, NOT the policies themselves. I had to request a copy of my contract twice as the documents that I have on file did not support their claims that all the information can be found in their contract. I still do not have a copy of my contract that would support these claims. I will find another professional that will be able to assist with our HVAC unit moving forward.