Consumer Carpets & Flooring

Reviews

• SC

  snip and clip

  May 13, 2026
  5.0
  Called a couple of the big stores. Made an appointment for an estimate. Had to change it and was on hold for over a half hour two days in a row. Couldn't send anyone for a week. Called Consumer Carpets and had a guy come the same day. Better price, better service. Very satisfied! Thanks again! Very satisfied
• LC

  london chase

  May 13, 2026
  5.0
  We did a large Hotel Commercial job with Nelson Jr and his team at Consumer Carpets. He was super helpful and Knowledgable with all our Carpet Question. Landed on a perfect Carpet for our Hotel after all his patience. Install was professional and finish ahead of Schedule!! That is rare. Price as super reasonable. End Product and install was smooth and flawless. Would use again for any of my Flooring needs. Peter Yeung
• EB

  Eddie Bagley

  Apr 1, 2026
  5.0
  We recently had our runner carpets installed on the 1st and 2nd floors by Consumer Carpets, and overall, it was an excellent experience. Free Estimate: They offered a free estimate, which was a great way to understand the costs upfront without any obligation. Installation Quality: The installation service would rank in the top five stars. The team was very professional and polite throughout the process. Communication: Great communication was maintained from customer service all the way to the installers, making the entire process smooth and reassuring. Equipment: The installers came fully equipped with all the necessary tools to complete the job efficiently. Future Projects: We have another carpet project coming up, and we will definitely be contacting Consumer Carpets again. Thank you for your outstanding service! Eddie & Elizabeth Bagley
• CL

  Comstock Home Renovations LLC

  Jan 29, 2026
  5.0
  We can’t say enough great things about Nelson Jr. at Consumer Carpets. Nelson Jr. consistently provides outstanding service, clear and timely communication, and fair, transparent pricing. Beyond that, his integrity truly sets him apart. He genuinely cares about doing the right thing and supporting our business and our clients. From product knowledge to responsiveness and follow-through, working with Nelson Jr. is always seamless. He is reliable, honest, and a true partner, which is invaluable in our industry. We are grateful to have Consumer Carpets as a trusted vendor and highly recommend Nelson Jr. to anyone looking for quality flooring and exceptional service.
• TH

  Tonia Henry

  May 7, 2019
  1.0
  I refuse to give a star . They put down my carpet with a year warranty.... I reached out well under the year because the carpet in my home wore totally out. The padding is inferior and it’s coming up in the corners . No one ever called back when I did get in touch they promised to come our and never did:DONT BUY FROM THIS COMPANY