Benjamin Franklin Plumbing® of Ocean County

Reviews

• LB

  Lisa Barbera

  3 days ago
  5.0
  Gary came to my house this morning. He was prompt, professional, and highly knowledgeable. He carefully went through every aspect of my home relating to installing a water clarifying system. I feel highly confident in using Gary and Benjamin Franklin for all my future plumbing needs. Phenomenal service, competitive and fair quote for job to be done.
• MS

  Melanie Shandroff

  3 days ago
  5.0
  Connor was very thorough in his inspection of a possible leak in our master bathroom. He explored all possible sources and discussed options for correction in a very detailed yet understandable way. He was courteous, prompt, and very knowledgeable on how to move forward to help us remedy the problem. I highly recommend him.
• CC

  charles

  5 days ago
  5.0
  Noel Rodriquez is a top notch technician. He knows his craft intimately and ably explained my issues and alternative options in a manner that a layman such as myself could comprehend. He created a plan to remedy my plumbing issue(s) and when situations beyond his control happened he aptly worked around them and completed those issues he could and made a schedule in my presence to return the next business day to solve the last issue, which he did. A job well done. I am so impressed with Noel's professionalism and courtesy and I wholeheartedly recommend him to anyone needing plumbing issues resolved. In fact I will try my best to schedule any future plumbing worries I have around Noel's schedule.
• CC

  Carol

  6 days ago
  3.0
  Very kind and respectful and personable. Honest about the repairs needed and options given. No pushy sales pitch which is refreshing. My only complaint is that the part that was needed to fix the problem was not available which should not have been the case with such a large company. Because of that I still don't have water.
• VL

  Veronica L

  Jun 18, 2026
  1.0
  I had an appointment scheduled 6/16/26 from 10-2. Had someone out there a WEEK before and ordered the parts they needed. I got a phone call 10 minutes before the end time of the appointment that the tech was "behind schedule" and they had an emergency, so they can't make it for at least another hour..... WHAT?? Is this guy the only tech that works there? I HAVE NO WATER in that place for MONTHS and they were very aware of that!! Just because nobody lives there, doesn't mean I can be flipped off aside. I live an hour away and made an extra trip to the property for them and waited.... And waited.... And waited.... And waited... What about my gas, tolls, mileage??? Very disappointed. ☹️ I'm gonna hold them to this motto "if there's any delay, it's you we pay"