This profile is uncertified and using publicly sourced data
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Business Details
About
Plumbing Supply Store
Headquartered in Concord, NH, The Granite Group distributes Plumbing, Heating, Cooling, Piping, Water Systems, and Energy products to contractors and fuel dealers across New England through 58 wholesale branches and a best-in-class online store. The company also operates 16 retail showrooms under the Sink & Spout (formerly The Ultimate Bath Store) name, offering an expertly-trained staff and an extensive array of bath, kitchen, and lighting products.
Founded in 1971 in Worcester, MA, The Granite Group celebrated its 50th anniversary in 2021 alongside the exceptional people who have driven its success. Of all the recognition The Granite Group has received as a business, the workplace awards are the ones for which the company is most proud.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.