Ed is a retired Air Force lieutenant colonel and Kathy is a former kitchen designer with a degree in architectural technology. We saw our first log home in upstate New York in 1982 and got hooked on the idea of living in one. For the next twenty years or so (Ed was still on active duty) we researched the industry, attending log home shows and seminars. We became experts.
We are now able to offer the same high quality at a very competitive price. Additionally, Timberhaven has expanded into the timber frame and post and beam home styles. Please make an appointment and come by our live-in model in Laconia and see our great product. You will not be disappointed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.