Millard Lumber Inc

Reviews

• JW

  John Williams

  Aug 10, 2026
  1.0
  These guys don’t support customers well. I needed service on a door they supplied and Tony Devlin not only refused, but didn’t offer any help at all. He just said, “Find a handyman.” Apparently a 13 year old front door that I’m sure they represented as long-lasting, is trash. So I called the door manufacturer, Gerkin, who pointed me to Builders Supply. They were extremely helpful and the door was repaired. Your reply is a twisted fabrication of facts. I never asked for, or even used the word, warranty. My whole experience with you just illustrates your focus on sales without service.
• LM

  Lóránt Miklós

  Jun 18, 2026
  5.0
  Great place and very helpful staff! Trevor went above and beyond helping us!
• PA

  Pamela K Alfieri

  Apr 16, 2026
  1.0
  Unfortunately the 1 star was hard to give. Millard Lumber made a lot of mistakes and promises. We were promised our cabinet color, providing a sample and color and were told by Lowell this could be done. After the order was placed, Lowell retracted on the color and we had to find someone to do this. Our order started mid December and it’s mid April and just received materials. We had to fix drawings 5X and Lowell was working off our architect drawings. When cabinets came in, one was too large and had to be redone. Zero customer service from them, with no calls on mistakes. Our contractor had to hope that a back up to Lowell would get adjustments done right. Lowell is now retiring and we had a lot of details along the way that needed adjustments. We wish Lowell the best, but the details and customer service and ability to not come thru in discussions, were disappointing.
• JA

  Jessica Able

  Apr 15, 2025
  1.0
  We bought two series 10 Anderson storm doors with 10 year warranties associated with them and reached out to the company and they would not honor our warranty or provide customer service to us. I would only shop there if you want horrible customer service. Richard Smith is who we reached out to but also know manager Josh Tvrdy will not do his job either. If you want a professional company, I would stay away from Millard lumber!!